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Apple Mobile Products: iPhone, iPad, iPod
iPod Hardware and Accessories
Upgraded units after return - experiences?
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<blockquote data-quote="F@TMAN" data-source="post: 102690"><p>I'm in the process of contacting Apple Australia in regards to an upgrade to my iPod unit in light of recent problems I've experienced. It's been 6 weeks since I've last had in my posession a functioning unit (iPod with dock connector). In the meantime, I've received one replacement (my 3rd in 1yr) that was DOA (suffering from "iPod shows a folder icon with exclamation point when you turn it on") and have had to deal with misinformation and a complete disregard for my time and problem from Apple Customer Care.</p><p></p><p>I'm curious for experiences from other users who have had their iPod units upgraded as a result of numerous faults in original/replacement units, or for other circumstances that I'd also like to hear about. Any recommendations would also be welcomed. Thanks in advance...</p></blockquote><p></p>
[QUOTE="F@TMAN, post: 102690"] I'm in the process of contacting Apple Australia in regards to an upgrade to my iPod unit in light of recent problems I've experienced. It's been 6 weeks since I've last had in my posession a functioning unit (iPod with dock connector). In the meantime, I've received one replacement (my 3rd in 1yr) that was DOA (suffering from "iPod shows a folder icon with exclamation point when you turn it on") and have had to deal with misinformation and a complete disregard for my time and problem from Apple Customer Care. I'm curious for experiences from other users who have had their iPod units upgraded as a result of numerous faults in original/replacement units, or for other circumstances that I'd also like to hear about. Any recommendations would also be welcomed. Thanks in advance... [/QUOTE]
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Apple Mobile Products: iPhone, iPad, iPod
iPod Hardware and Accessories
Upgraded units after return - experiences?
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