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Apple Mobile Products: iPhone, iPad, iPod
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<blockquote data-quote="Slydude" data-source="post: 1513672" data-attributes="member: 131855"><p>Wow. That makes me kind of glad I did not change to them a few months ago. You may have already tried the following but here's the best thing I can think to do:</p><p></p><p>1. If you were at one of their stores and told that by one of the salespeople ask to speak with the manager/supervisor.</p><p>2. If that does not work I would contact them through Customer Service.</p><p></p><p>Not a current Verion customer but have been in situations where someone from Customer Service was willing/able to do something that the store rep I talked to never even mentioned as possible. it might help if you can provide them with proof of deployment.</p><p></p><p>BTW Do you have other viable options for a carrier? Sometime the threat of taking your business elsewhere makes these situations go a bit more in your favor.</p></blockquote><p></p>
[QUOTE="Slydude, post: 1513672, member: 131855"] Wow. That makes me kind of glad I did not change to them a few months ago. You may have already tried the following but here's the best thing I can think to do: 1. If you were at one of their stores and told that by one of the salespeople ask to speak with the manager/supervisor. 2. If that does not work I would contact them through Customer Service. Not a current Verion customer but have been in situations where someone from Customer Service was willing/able to do something that the store rep I talked to never even mentioned as possible. it might help if you can provide them with proof of deployment. BTW Do you have other viable options for a carrier? Sometime the threat of taking your business elsewhere makes these situations go a bit more in your favor. [/QUOTE]
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