TVs can behave just like a computer... I guess they are about the same...

[pm-r]

OT topic...

My wife was watching our 1 1/2 year old 65" Samsung Smart TV the other day when the picture went to a bunch of a wiggly lines and then a blank gray screen.

Our cable service was still apparently working so we called the number for the Extended Costco Warranty my wife had purchased. Interestingly the tech had us do what I would call normal "Computer Fixes":
- Shutdown and reboot
- Check a few other connections
- Shut down, Power OFF and basically do what I would call the same as a Mac's SMC Reset Procedure.

We were still left with a Blank Gray Screen, but I guess it wasn't unusual that the "Fix procedures" were basically the same as that used on a computer.

Another tech will be coming this afternoon who will determine whether the TV can be fixed or needs to be replaced. We had to be CovidClean!!!

Sure glad we paid for the extended warranty, but I'm rather surprised that such a failure would happen these days, but just like some computers that can fail before their time I guess.

Maybe we will get a chance to upgrade a bit if it's decided to replace the TV??? Who knows... After all, it is over 1 1/2 years old now...
Anything critical to be aware of If choosing a new Smart TV????



- Patrick
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[Raz0rEdge]

A smart TV is an electronic device, just like your computer and if any of them misbehave, it's normal to power cycle it to start from scratch again. These TVs usually on an ARM SOC that is working off of a firmware, so it's pretty static stuff, not dynamic like a computer.

I have a Samsung Plasma that is now approaching 9 years and has been performing well without any issues. I bought an LG about 3 years ago to replace a Samsung DLP which has already begun to show issues.

No recommendations on new TVs since I have not done any research on what's out there today.

 

[ferrarr]

I was thinking about this over last weekend. More specifically, when will Apple offer in home repair or servicing for their appliances?

 

[Raz0rEdge]

I was thinking about this over last weekend. More specifically, when will Apple offer in home repair or servicing for their appliances?

Likely never, having not done that in the past. They might make it easier to get the devices into Apple's hands to fix

 

[ferrarr]

I guess I'm thinking more the lines of a "service contract", just like AppleCare +, 2-3 years, just a deluxe version. Then they can send out their Apple Authorized Service people.

 

[chscag]

Not really. Apple has in the past done in home repairs and is still doing it:

Apple is offering at-home iPhone repairs in some US cities

Onsite repair services are available in San Francisco, Los Angeles, New York, Chicago, Houston and Dallas.

www.cnet.com