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Apple Computing Products:
macOS - Desktop Hardware
Trouble with "cable not connected" error
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<blockquote data-quote="aLotus" data-source="post: 1419789" data-attributes="member: 259369"><p>Thanks for the reply. That is useful information.</p><p></p><p>I checked the connector visually from the outside and there is no sign of anything unusual. I have always been very careful when inserting and removing cables so would have been surprised to see physical damage. For the same reason, and the fact that failure happened without the machine being moved or even touched, I would be surprised if the solder had failed (but of course can't rule it out until I check). At the moment I don't have the tools to open the case myself (no suction cup puller) but even if I did a visual check wouldn't necessarily be enough to identify solder separation.</p><p></p><p>I'm inclined to think it may be that the driver stages were damaged. I didn't mention it in my original post but the connection was lost during a thunder storm not a power outage or reboot caused by a software glitch. I doubt any significant electrical surge could have passed through the modem/router without damaging it (neither that nor the PC which was connected at the time suffered from any physical problem) but it is not beyond the realms of possibility.</p><p></p><p>If logic board replacement is needed I'll just leave it as I don't the gain in network speed is worth the cost. As I'm somewhere between 1.5 and 2 hours drive from the nearest Apple service centre I think I'm going to have to live with it for a while anyway. <img src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" class="smilie smilie--sprite smilie--sprite3" alt=":(" title="Frown :(" loading="lazy" data-shortname=":(" /></p></blockquote><p></p>
[QUOTE="aLotus, post: 1419789, member: 259369"] Thanks for the reply. That is useful information. I checked the connector visually from the outside and there is no sign of anything unusual. I have always been very careful when inserting and removing cables so would have been surprised to see physical damage. For the same reason, and the fact that failure happened without the machine being moved or even touched, I would be surprised if the solder had failed (but of course can't rule it out until I check). At the moment I don't have the tools to open the case myself (no suction cup puller) but even if I did a visual check wouldn't necessarily be enough to identify solder separation. I'm inclined to think it may be that the driver stages were damaged. I didn't mention it in my original post but the connection was lost during a thunder storm not a power outage or reboot caused by a software glitch. I doubt any significant electrical surge could have passed through the modem/router without damaging it (neither that nor the PC which was connected at the time suffered from any physical problem) but it is not beyond the realms of possibility. If logic board replacement is needed I'll just leave it as I don't the gain in network speed is worth the cost. As I'm somewhere between 1.5 and 2 hours drive from the nearest Apple service centre I think I'm going to have to live with it for a while anyway. :( [/QUOTE]
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Apple Computing Products:
macOS - Desktop Hardware
Trouble with "cable not connected" error
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