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Apple Computing Products:
macOS - Operating System
Trouble logging in on iMac
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<blockquote data-quote="chscag" data-source="post: 1078330" data-attributes="member: 46727"><p>No need to be stressed out. However, in order to do any kind of trouble shooting for your iMac you really need the original install DVD. It would have helped if you provided us with some info about your iMac (year, model) and which operating system is installed (Leopard, Snow Leopard).</p><p></p><p>There are several ways to obtain another install DVD, but the best way may be to call Apple customer support, give them your exact model number of the iMac and ask them to send you another DVD set. (The sets are specific by model.) They will probably charge you for the replacements. I'm assuming you have an Intel iMac which means you can also go into any Best Buy store or Apple store and purchase a retail copy of Snow Leopard for $29.99. That DVD can be used to do the trouble shooting.</p><p></p><p>A hint about storing photos: I always recommend that valuable and irreplaceable photos be copied to a permanent media source rather than only be stored on a hard drive. A good place to store photos would be on quality DVD media.</p><p></p><p>Let us know.</p><p></p><p>Regards.</p></blockquote><p></p>
[QUOTE="chscag, post: 1078330, member: 46727"] No need to be stressed out. However, in order to do any kind of trouble shooting for your iMac you really need the original install DVD. It would have helped if you provided us with some info about your iMac (year, model) and which operating system is installed (Leopard, Snow Leopard). There are several ways to obtain another install DVD, but the best way may be to call Apple customer support, give them your exact model number of the iMac and ask them to send you another DVD set. (The sets are specific by model.) They will probably charge you for the replacements. I'm assuming you have an Intel iMac which means you can also go into any Best Buy store or Apple store and purchase a retail copy of Snow Leopard for $29.99. That DVD can be used to do the trouble shooting. A hint about storing photos: I always recommend that valuable and irreplaceable photos be copied to a permanent media source rather than only be stored on a hard drive. A good place to store photos would be on quality DVD media. Let us know. Regards. [/QUOTE]
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Apple Computing Products:
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Trouble logging in on iMac
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