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Apple Computing Products:
macOS - Notebook Hardware
To whom do I submit a complaint?
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<blockquote data-quote="cwa107" data-source="post: 874153" data-attributes="member: 24098"><p>Just to be clear, we're not affiliated with Apple in any way, shape or form. I believe the answer you received on the Apple Support Forums was correct. Also, I'd recommend that should you need to visit the Genius Bar again, make sure you schedule an appointment first. In my experience, Apple Stores are almost always buzzing, so it's best to schedule an appointment before hand to ensure prompt service. </p><p></p><p>As I understand it, the new line of MacBooks are quite popular and demand is very high. That's likely why it's taking awhile to get a new replacement. In the end, I think you'll find a brand new replacement to be worth the aggravation you've experienced.</p></blockquote><p></p>
[QUOTE="cwa107, post: 874153, member: 24098"] Just to be clear, we're not affiliated with Apple in any way, shape or form. I believe the answer you received on the Apple Support Forums was correct. Also, I'd recommend that should you need to visit the Genius Bar again, make sure you schedule an appointment first. In my experience, Apple Stores are almost always buzzing, so it's best to schedule an appointment before hand to ensure prompt service. As I understand it, the new line of MacBooks are quite popular and demand is very high. That's likely why it's taking awhile to get a new replacement. In the end, I think you'll find a brand new replacement to be worth the aggravation you've experienced. [/QUOTE]
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Apple Computing Products:
macOS - Notebook Hardware
To whom do I submit a complaint?
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