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Time Capsule Reliability
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<blockquote data-quote="Jaygray" data-source="post: 1331301" data-attributes="member: 50033"><p>Mine died after almost 3 years. I have the very first 500gb model they made. I did research online and found an Apple TSB referring to the exact issue mine had--a failed power supply. I printed the TSB and took it to the Apple Store. They replaced it with a new (refurb) unit, no questions asked. </p><p></p><p>On a side note, the battery in my 2009 MBP died this week. I took it in to Apple and they replaced the battery on the spot. </p><p></p><p>Even if a product has a slightly higher than average failure rate (not saying the Time Capsule does), to me, the more important factor is how the manufacturer handles the situation.</p><p></p><p>And note that if you purchase a Time Capsule while you own a Mac covered by Applecare, the Applecare coverage automatically covers the Time Capsule as well. The same is true if you purchase a Mac w/ Applecare up to two after the Time Capsule purchase. </p><p></p><p>Also, check the refurb site on the Apple website. I've seen some great deals on Time Capsules there. Here's one for $209, although I've seen them as low as $189.</p><p></p><p><a href="http://store.apple.com/us/product/FC343LL/A" target="_blank">Refurbished Time Capsule - 1TB, w/Simultaneous Dual-Band Wi-Fi - Apple Store (U.S.)</a></p></blockquote><p></p>
[QUOTE="Jaygray, post: 1331301, member: 50033"] Mine died after almost 3 years. I have the very first 500gb model they made. I did research online and found an Apple TSB referring to the exact issue mine had--a failed power supply. I printed the TSB and took it to the Apple Store. They replaced it with a new (refurb) unit, no questions asked. On a side note, the battery in my 2009 MBP died this week. I took it in to Apple and they replaced the battery on the spot. Even if a product has a slightly higher than average failure rate (not saying the Time Capsule does), to me, the more important factor is how the manufacturer handles the situation. And note that if you purchase a Time Capsule while you own a Mac covered by Applecare, the Applecare coverage automatically covers the Time Capsule as well. The same is true if you purchase a Mac w/ Applecare up to two after the Time Capsule purchase. Also, check the refurb site on the Apple website. I've seen some great deals on Time Capsules there. Here's one for $209, although I've seen them as low as $189. [url=http://store.apple.com/us/product/FC343LL/A]Refurbished Time Capsule - 1TB, w/Simultaneous Dual-Band Wi-Fi - Apple Store (U.S.)[/url] [/QUOTE]
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