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Apple Computing Products:
macOS - Notebook Hardware
:-( three hours with my MBP and it's already not working
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<blockquote data-quote="Khris" data-source="post: 709032" data-attributes="member: 55831"><p>No one was being condescending, they are simply being honest based upon experience.</p><p></p><p>Take an hour or so and reinstall the OS. Not only will this let you become more familiar with the machine, but it will also tell you if there is a problem with the Hardware, or there was just a software glitch which caused the problem. Taking it back to the Apple store is going to result in you sitting there while the OS gets reinstalled anyway......so why not do it from the comfort of your home?</p><p></p><p>You can either play the victim card, or be "proactive" and reinstall the OS. If it fails again, you can then go back to the Apple store with more ammunition and they may just outright exchange it at that point.</p><p></p><p>If you aren't willing to put forth an effort to help yourself, why are you expecting others? It sucks that this happened, but come on, take a step back and realize that stuff happens for no reason. Maybe your new MBP was so excited that it had been purchased and was being used that it just couldn't contain itself any longer and kernel panicked! <img src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" class="smilie smilie--sprite smilie--sprite1" alt=":)" title="Smile :)" loading="lazy" data-shortname=":)" /></p></blockquote><p></p>
[QUOTE="Khris, post: 709032, member: 55831"] No one was being condescending, they are simply being honest based upon experience. Take an hour or so and reinstall the OS. Not only will this let you become more familiar with the machine, but it will also tell you if there is a problem with the Hardware, or there was just a software glitch which caused the problem. Taking it back to the Apple store is going to result in you sitting there while the OS gets reinstalled anyway......so why not do it from the comfort of your home? You can either play the victim card, or be "proactive" and reinstall the OS. If it fails again, you can then go back to the Apple store with more ammunition and they may just outright exchange it at that point. If you aren't willing to put forth an effort to help yourself, why are you expecting others? It sucks that this happened, but come on, take a step back and realize that stuff happens for no reason. Maybe your new MBP was so excited that it had been purchased and was being used that it just couldn't contain itself any longer and kernel panicked! :) [/QUOTE]
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Apple Computing Products:
macOS - Notebook Hardware
:-( three hours with my MBP and it's already not working
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