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Apple Computing Products:
macOS - Operating System
Tell me all is not lost!
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<blockquote data-quote="chscag" data-source="post: 1232868" data-attributes="member: 46727"><p>It sounds like your account has become corrupt. Let's try this work around and see if we can get your data back:</p><p></p><p>Activate the "ROOT" user on your machine. See this Apple KB article to learn how. <a href="http://support.apple.com/kb/HT1528" target="_blank">LINK</a></p><p></p><p>Log off the machine and log on using the newly activated ROOT user account. When you log on this way, you'll see a generic desktop with the default applications that Apple places in the dock.</p><p></p><p>From the ROOT account you should be able to "see" and access all other accounts and data. If you can access your photos and music, copy them to an external drive. Also copy any other documents and data that you can to an external drive.</p><p></p><p>When you're satisfied everything has been copied over, you can log off and log back on using the good account. Post back and let us know if this works and we'll go from there to try to repair the other damage.</p><p></p><p>Also, one more bit of advice. Do not use MacKeeper. It does not work right and can actually do more harm than good. If you need to undelete data or rescue it from the hard drive, we'll give you some better suggestions.</p></blockquote><p></p>
[QUOTE="chscag, post: 1232868, member: 46727"] It sounds like your account has become corrupt. Let's try this work around and see if we can get your data back: Activate the "ROOT" user on your machine. See this Apple KB article to learn how. [URL="http://support.apple.com/kb/HT1528"]LINK[/URL] Log off the machine and log on using the newly activated ROOT user account. When you log on this way, you'll see a generic desktop with the default applications that Apple places in the dock. From the ROOT account you should be able to "see" and access all other accounts and data. If you can access your photos and music, copy them to an external drive. Also copy any other documents and data that you can to an external drive. When you're satisfied everything has been copied over, you can log off and log back on using the good account. Post back and let us know if this works and we'll go from there to try to repair the other damage. Also, one more bit of advice. Do not use MacKeeper. It does not work right and can actually do more harm than good. If you need to undelete data or rescue it from the hard drive, we'll give you some better suggestions. [/QUOTE]
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Apple Computing Products:
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Tell me all is not lost!
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