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Apple Computing Products:
macOS - Operating System
Stuck on grey Apple screen
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<blockquote data-quote="mac57" data-source="post: 529010" data-attributes="member: 17052"><p>Does powering off and restarting help, or is a reload the only thing that helps? </p><p></p><p>Have you tried the ultimate laptop reset? Pull out the battery and let it sit for 1/2 hour and then try again?</p><p></p><p>Once you DO get it working, does it go back to failing again on the next power cycle, or does it then work for some period of days/weeks and fail again? This seems to be implied by what you have posted.</p><p></p><p>Once you do get it going again, I would recommend firing up Disk Utility and ensuring that your disk passes all tests. The disk could be failing, but other things could be failing as well or instead. Reloading is a fairly dramatic solution that touches a lot of stuff.</p><p></p><p>So, I would recommend doing the reload next time it fails, to restore it to operation. Then do the disk testing (if you have any stronger utilities such as Disk Warrior or TechTools, running these on your disk would be good too). Then, on the next failure, try the "ultimate laptop reset".</p><p></p><p>If none of this leads you anywhere, it is likely time to go back to Apple with this one. Clearly, it should not be happening!</p></blockquote><p></p>
[QUOTE="mac57, post: 529010, member: 17052"] Does powering off and restarting help, or is a reload the only thing that helps? Have you tried the ultimate laptop reset? Pull out the battery and let it sit for 1/2 hour and then try again? Once you DO get it working, does it go back to failing again on the next power cycle, or does it then work for some period of days/weeks and fail again? This seems to be implied by what you have posted. Once you do get it going again, I would recommend firing up Disk Utility and ensuring that your disk passes all tests. The disk could be failing, but other things could be failing as well or instead. Reloading is a fairly dramatic solution that touches a lot of stuff. So, I would recommend doing the reload next time it fails, to restore it to operation. Then do the disk testing (if you have any stronger utilities such as Disk Warrior or TechTools, running these on your disk would be good too). Then, on the next failure, try the "ultimate laptop reset". If none of this leads you anywhere, it is likely time to go back to Apple with this one. Clearly, it should not be happening! [/QUOTE]
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Apple Computing Products:
macOS - Operating System
Stuck on grey Apple screen
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