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Apple Computing Products:
macOS - Operating System
Striped Sceen issues on Macbook pro 17"
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<blockquote data-quote="crimsondragon67" data-source="post: 1565595" data-attributes="member: 294029"><p><strong>Macbook screen issues</strong></p><p></p><p>Hi,</p><p>thank you very much for taking time to reply and for your interest in this issue. </p><p></p><p>I bought the Macbook pro form a solicitor, a lady who got is as a replacement when hers was water damaged with an insurance claim. She managed to get her original laptop fixed and wanted to use her original one as she had a lot of sensitive files etc on it and wanted to continue to use her old laptop... so decided to sell the one her insurance company got in replacement for her... which i bought as new from her.</p><p>It was brand new and unused with cellophane etc on macbook etc. The next day i took it to the Apple store in Victoria centre, Belfast Northern Ireland to check that the aptop was indeed genuine and to see about getting apple care for it, but was told i couldn't get apple care for it, as apple care has to be bought at the same time as the laptop was bought. So as the lady who got the replacement thru her insurance company didn't get apple care when they bought the new one, i have no apple care on this laptop at all.</p><p></p><p>I thought tho that Apple warranty would have possibly extended to 2 years etc which this laptop falls into at the minute.</p><p></p><p>I have an Apple Genius Bar appointment for tomorrow for apple to check my laptop out.</p><p></p><p>On the problems i am having.. I done a hardware test from a start-up disc which showed as having no hardware issues at all. i took screen shots to show this to the Apple technicians tomorrow too as well as the other permission issues that are showing up.</p><p></p><p>The laptop has crashed over 20 times during the weekend when using video in watching mkv movies on vlc, and also on Photoshop. Today i got the machine running and was using it for internet and listening to music but as soon as i selected Photoshop to open from the dock.. the screen went black and white stripped and then froze so i have to restart the machine.. so it could be a software issue as you have said.</p><p>I have a full boxed edition of Creative Suite CS6 bought and registered with Adobe so all the software is legitimate and correct.</p><p>Should take the creative suite off and re-install it..could there be a software glitch or could it be a graphic driver issue when photoshop is used??</p><p></p><p>I know this is a long reply, but i hope it gives you an idea of where things are at with this problem i am having.</p><p></p><p>Is there a way i can post images for the community here to see?</p><p>thank you again for your help and interest.</p></blockquote><p></p>
[QUOTE="crimsondragon67, post: 1565595, member: 294029"] [b]Macbook screen issues[/b] Hi, thank you very much for taking time to reply and for your interest in this issue. I bought the Macbook pro form a solicitor, a lady who got is as a replacement when hers was water damaged with an insurance claim. She managed to get her original laptop fixed and wanted to use her original one as she had a lot of sensitive files etc on it and wanted to continue to use her old laptop... so decided to sell the one her insurance company got in replacement for her... which i bought as new from her. It was brand new and unused with cellophane etc on macbook etc. The next day i took it to the Apple store in Victoria centre, Belfast Northern Ireland to check that the aptop was indeed genuine and to see about getting apple care for it, but was told i couldn't get apple care for it, as apple care has to be bought at the same time as the laptop was bought. So as the lady who got the replacement thru her insurance company didn't get apple care when they bought the new one, i have no apple care on this laptop at all. I thought tho that Apple warranty would have possibly extended to 2 years etc which this laptop falls into at the minute. I have an Apple Genius Bar appointment for tomorrow for apple to check my laptop out. On the problems i am having.. I done a hardware test from a start-up disc which showed as having no hardware issues at all. i took screen shots to show this to the Apple technicians tomorrow too as well as the other permission issues that are showing up. The laptop has crashed over 20 times during the weekend when using video in watching mkv movies on vlc, and also on Photoshop. Today i got the machine running and was using it for internet and listening to music but as soon as i selected Photoshop to open from the dock.. the screen went black and white stripped and then froze so i have to restart the machine.. so it could be a software issue as you have said. I have a full boxed edition of Creative Suite CS6 bought and registered with Adobe so all the software is legitimate and correct. Should take the creative suite off and re-install it..could there be a software glitch or could it be a graphic driver issue when photoshop is used?? I know this is a long reply, but i hope it gives you an idea of where things are at with this problem i am having. Is there a way i can post images for the community here to see? thank you again for your help and interest. [/QUOTE]
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Apple Computing Products:
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Striped Sceen issues on Macbook pro 17"
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