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Apple Computing Products:
macOS - Notebook Hardware
Solution to my random shutdown syndrome
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<blockquote data-quote="rcronin" data-source="post: 344369" data-attributes="member: 24079"><p>I was having an increasing problem with my new MB shutting down randomly when I closed the clamshell. It would close all apps and even reset my desktop to default settings.</p><p></p><p><a href="http://www.mac-forums.com/forums/showthread.php?t=53276" target="_blank">http://www.mac-forums.com/forums/showthread.php?t=53276</a></p><p></p><p>I called apple support about 3 weeks ago and they had me repair the disk permissions. It was okay for about 2 weeks and then it happened again. I called them back and spent a good deal of time with them on the phone. But it seems like it was the same thing. Disk permissions. So he had me fix them again. He said things just get out of "alignment" so to speak. That the speed at which the HD is spinning is like flying a 747 10 feet from the ground and counting blades of grass while you're at it. And that doing repairing/fixing (I don't know which is the right term) the disk permissions is a good idea to do 1 - 2 times a week. Now I just need to learn how to do it myself. I'm sure there's a link to it on Apple's site, right?</p><p></p><p>So was it a software issue? Or is that firmware? I don't quite know the difference. other apple cust serv reps I talked to were convinced that I hadn't downloaded updates. But that wasn't the case at all.</p><p></p><p>The guy that helped my was AWESOME BTW. I was very pleased.</p><p></p><p>Hope that's helpful info for someone.</p></blockquote><p></p>
[QUOTE="rcronin, post: 344369, member: 24079"] I was having an increasing problem with my new MB shutting down randomly when I closed the clamshell. It would close all apps and even reset my desktop to default settings. [url]http://www.mac-forums.com/forums/showthread.php?t=53276[/url] I called apple support about 3 weeks ago and they had me repair the disk permissions. It was okay for about 2 weeks and then it happened again. I called them back and spent a good deal of time with them on the phone. But it seems like it was the same thing. Disk permissions. So he had me fix them again. He said things just get out of "alignment" so to speak. That the speed at which the HD is spinning is like flying a 747 10 feet from the ground and counting blades of grass while you're at it. And that doing repairing/fixing (I don't know which is the right term) the disk permissions is a good idea to do 1 - 2 times a week. Now I just need to learn how to do it myself. I'm sure there's a link to it on Apple's site, right? So was it a software issue? Or is that firmware? I don't quite know the difference. other apple cust serv reps I talked to were convinced that I hadn't downloaded updates. But that wasn't the case at all. The guy that helped my was AWESOME BTW. I was very pleased. Hope that's helpful info for someone. [/QUOTE]
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Apple Computing Products:
macOS - Notebook Hardware
Solution to my random shutdown syndrome
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