Shift not working for selecting

[LeftyKev]

Hi, I'm new to the site and iMac.

When I try to select a group of photos in Adobe Elements 15 - I have the following problem.

I select the first I want, press and hold shift, click the last one I want, however, sometimes it works, sometimes it doesn't and sometimes selects only the first and last.

Can anyone help?

 

[badshoehabit]

Try Cmd key instead of Shift.

 

[LeftyKev]

Thanks but the command works as individual non-contiguous select. Any other ideas?

 

[chscag]

Does the shift key work with other apps for multiple selects or is it just with Adobe Elements that it's intermittent?

 

[LeftyKev]

Problem is across the board, not just adobe.

 

[LeftyKev]

I've been using the lasso technique but it would be good to know what the problem is.

 

[chscag]

Problem is across the board, not just adobe.

That helps since it probably eliminates a software problem. Assuming both the left and right shift keys are acting the same way, try creating a test account with admin rights and run a test of the shift keys from that account. Let us know the results.

 

[badshoehabit]

Click on an image, then Cmd+Shift on the last one you want. It selects all images in between for me in Photos. First pic shows one selected, second after Cmd+Shift (outlined blue).