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Apple Computing Products:
macOS - Notebook Hardware
Service Battery - only 2 years old
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<blockquote data-quote="bmac89" data-source="post: 1456599" data-attributes="member: 104075"><p>Hi,</p><p></p><p>I bought a brand new macbook 13" only 24 months ago and have noticed I am getting a </p><p>"service battery" alert.</p><p></p><p>I'm really surprised that after only 2 years the battery is showing signs of needing replacement. Surely this is not normal, especially with a mac?</p><p></p><p>I have coconut battery and here are the current stats:</p><p></p><p><img src="http://i30.photobucket.com/albums/c329/benjyman/mac/Screenshot2012-10-07at43116PM.png" alt="" class="fr-fic fr-dii fr-draggable " style="" /></p><p></p><p></p><p>Note: Coconut battery says the mac is 30 months old, however I bought it 24 months ago brand new from Dlck Smiths. I also bought the extended warranty but unfortunately I did not know until now that you needed to activate it or register anything to make it valid. I have a scanned copy of the receipt and the original which I think has just about completely faded.</p><p></p><p>What should I do... what are my options - will they cover the issue if I show proof of purchase was 2 years ago and included purchase of Apple extended warranty?</p><p></p><p>I notice that at times the battery remaining time is quite low despite having a high amount of charge. I have tried a SMC reset but that didn't fix it.</p><p></p><p>Thanks.</p></blockquote><p></p>
[QUOTE="bmac89, post: 1456599, member: 104075"] Hi, I bought a brand new macbook 13" only 24 months ago and have noticed I am getting a "service battery" alert. I'm really surprised that after only 2 years the battery is showing signs of needing replacement. Surely this is not normal, especially with a mac? I have coconut battery and here are the current stats: [IMG]http://i30.photobucket.com/albums/c329/benjyman/mac/Screenshot2012-10-07at43116PM.png[/IMG] Note: Coconut battery says the mac is 30 months old, however I bought it 24 months ago brand new from Dlck Smiths. I also bought the extended warranty but unfortunately I did not know until now that you needed to activate it or register anything to make it valid. I have a scanned copy of the receipt and the original which I think has just about completely faded. What should I do... what are my options - will they cover the issue if I show proof of purchase was 2 years ago and included purchase of Apple extended warranty? I notice that at times the battery remaining time is quite low despite having a high amount of charge. I have tried a SMC reset but that didn't fix it. Thanks. [/QUOTE]
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Apple Computing Products:
macOS - Notebook Hardware
Service Battery - only 2 years old
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