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Apple Computing Products:
macOS - Notebook Hardware
Serious Hard Drive issues
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<blockquote data-quote="caribiner23" data-source="post: 290370" data-attributes="member: 9169"><p>At the very least, you should have Apple replace the hard drive again. This is what you're paying for with AppleCare.</p><p></p><p>You could press for a replacement machine, but it will be an uphill battle. The key is to impress upon the Genius or Customer Service person that you are trying everything reasonable as a consumer, but your problem is not being solved. Make sure you express yourself firmly, but be sure to retain control-- being a hothead will put you that much further behind.</p><p></p><p>Good luck!</p></blockquote><p></p>
[QUOTE="caribiner23, post: 290370, member: 9169"] At the very least, you should have Apple replace the hard drive again. This is what you're paying for with AppleCare. You could press for a replacement machine, but it will be an uphill battle. The key is to impress upon the Genius or Customer Service person that you are trying everything reasonable as a consumer, but your problem is not being solved. Make sure you express yourself firmly, but be sure to retain control-- being a hothead will put you that much further behind. Good luck! [/QUOTE]
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Apple Computing Products:
macOS - Notebook Hardware
Serious Hard Drive issues
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