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Apple Computing Products:
macOS - Desktop Hardware
Scratches on the INSIDE of the screen?
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<blockquote data-quote="mcgregorjt" data-source="post: 950177" data-attributes="member: 133092"><p>I have same issue. 24" iMAC purchased a year ago last week. I called AppleCare to ask how to clean the screen. I got really worried when she told me to tur the compter off and sent me over to the safety department. He had me feel the screen and I noticed that where this film was it was hot. The rest of the computer is cool to touch. Now I have to take it in tomorrow for repair and review. The scary thing is that he told me to step away from the computer and unplug it. Do not go near it until after an hor since screenis thin glass and we do not know the pressure built up behind t could cause t to shatter. Whatever! I'll follow up with what the outcome is. I'm just glad I got 2 more years on AppleCare since traditionally computers only last 3 years. Also to those who noted it is the user fault for not knowing how to clean it, you are wrong. I only dust the screen. Also to those who do clean it, no alcohol or ammonia on it. Use jell base like the LCD plasma cleaner at best buy or apple. Will keep ya posted on my outcome.</p></blockquote><p></p>
[QUOTE="mcgregorjt, post: 950177, member: 133092"] I have same issue. 24" iMAC purchased a year ago last week. I called AppleCare to ask how to clean the screen. I got really worried when she told me to tur the compter off and sent me over to the safety department. He had me feel the screen and I noticed that where this film was it was hot. The rest of the computer is cool to touch. Now I have to take it in tomorrow for repair and review. The scary thing is that he told me to step away from the computer and unplug it. Do not go near it until after an hor since screenis thin glass and we do not know the pressure built up behind t could cause t to shatter. Whatever! I'll follow up with what the outcome is. I'm just glad I got 2 more years on AppleCare since traditionally computers only last 3 years. Also to those who noted it is the user fault for not knowing how to clean it, you are wrong. I only dust the screen. Also to those who do clean it, no alcohol or ammonia on it. Use jell base like the LCD plasma cleaner at best buy or apple. Will keep ya posted on my outcome. [/QUOTE]
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Apple Computing Products:
macOS - Desktop Hardware
Scratches on the INSIDE of the screen?
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