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Apple Computing Products:
macOS - Desktop Hardware
return or not to return...new IMac desktop
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<blockquote data-quote="DarkestRitual" data-source="post: 959754" data-attributes="member: 96273"><p>Have you tried troubleshooting on your own at all? Sounds like a software issue. Try repairing permissions, if your woes still persist, reinstall the OS. If they still persist, call Apple. The heck with Best Buy (I work there, but I wouldn't let the geek squad near my mac... see the other post in the anything goes forum about 'are you your family's geek squad?' and you'll see why), Apple will service your computer with class and get everything working perfectly for you. Seriously, they have the best customer service and best warranty in the business.</p><p></p><p></p><p></p><p>Don't worry about the OS... Macs (unlike most other computers, which baffles me) actually come with restore discs! FOR FREE! =-O The iMac is a great machine. Maybe yours has some faulty hardware (but it sounds like it's just the OS... you can either reinstall the OS with the discs, or try repairing permissions like I suggested). You're not going to want to return it to best buy to get a MBP. What will end up happening, if you send it to Apple, is they will ship you a box to send them the machine in (they overnight it and pay for shipping). You drop it off at your local DHL/FedEx/UPS place, they overnight it to Apple. They overnight you a brand new iMac (so save your data first). This should take care of any of the woes you were experiencing.</p><p></p><p>Remember, you didn't make a hasty purchase. You are considering making a hasty return on what is a ridiculously nice piece of hardware. Don't return it. If anything, if the problem persists, send it to Apple and have them send you a new machine.</p><p></p><p></p><p></p><p>No, you should not do a return. Wesley has apparently never dealt with Apple's repair service, because they are excellent, and is clearly underestimating the awesome power of the hardware that you have purchased.</p></blockquote><p></p>
[QUOTE="DarkestRitual, post: 959754, member: 96273"] Have you tried troubleshooting on your own at all? Sounds like a software issue. Try repairing permissions, if your woes still persist, reinstall the OS. If they still persist, call Apple. The heck with Best Buy (I work there, but I wouldn't let the geek squad near my mac... see the other post in the anything goes forum about 'are you your family's geek squad?' and you'll see why), Apple will service your computer with class and get everything working perfectly for you. Seriously, they have the best customer service and best warranty in the business. Don't worry about the OS... Macs (unlike most other computers, which baffles me) actually come with restore discs! FOR FREE! =-O The iMac is a great machine. Maybe yours has some faulty hardware (but it sounds like it's just the OS... you can either reinstall the OS with the discs, or try repairing permissions like I suggested). You're not going to want to return it to best buy to get a MBP. What will end up happening, if you send it to Apple, is they will ship you a box to send them the machine in (they overnight it and pay for shipping). You drop it off at your local DHL/FedEx/UPS place, they overnight it to Apple. They overnight you a brand new iMac (so save your data first). This should take care of any of the woes you were experiencing. Remember, you didn't make a hasty purchase. You are considering making a hasty return on what is a ridiculously nice piece of hardware. Don't return it. If anything, if the problem persists, send it to Apple and have them send you a new machine. No, you should not do a return. Wesley has apparently never dealt with Apple's repair service, because they are excellent, and is clearly underestimating the awesome power of the hardware that you have purchased. [/QUOTE]
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Apple Computing Products:
macOS - Desktop Hardware
return or not to return...new IMac desktop
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