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Apple Computing Products:
macOS - Operating System
Response To The Letter I wrote To Cupertino
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<blockquote data-quote="bobtomay" data-source="post: 1429829" data-attributes="member: 24160"><p>It's a pitr, we get it.</p><p>Call the number they gave you - for the umpteenth time if that's what it is.</p><p>Don't care how many times you called it prior to sending that letter.</p><p>They're not going to replace a machine based on that letter.</p><p>You have a new case number they also gave you - give it to them.</p><p>Based on the case number they provided, the phone support techs may have options available to them they have not had previously.</p><p></p><p>You will never know... unless you call.</p></blockquote><p></p>
[QUOTE="bobtomay, post: 1429829, member: 24160"] It's a pitr, we get it. Call the number they gave you - for the umpteenth time if that's what it is. Don't care how many times you called it prior to sending that letter. They're not going to replace a machine based on that letter. You have a new case number they also gave you - give it to them. Based on the case number they provided, the phone support techs may have options available to them they have not had previously. You will never know... unless you call. [/QUOTE]
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Apple Computing Products:
macOS - Operating System
Response To The Letter I wrote To Cupertino
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