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Apple Computing Products:
macOS - Operating System
Response To The Letter I wrote To Cupertino
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<blockquote data-quote="CoolCheech" data-source="post: 1429654" data-attributes="member: 60200"><p>That's the same number I've called 10 different times. They can't do anything, so they send me to the store. The store can't do anything so they send my computer Apple Japan's Headquarters. The HQ can't do anything so they send the computer back to me and say sorry. I write a typed letter to Apple US and they tell me to call Apple Japan.</p><p></p><p>I'm not at step one here, I've done my due diligence. Raising my voice in the Apple Store isn't going to accomplish much. I can't believe that Apple doesn't have a way to contact them, with a live chat or something. Since making a $100 phone call to the US isn't an option.</p></blockquote><p></p>
[QUOTE="CoolCheech, post: 1429654, member: 60200"] That's the same number I've called 10 different times. They can't do anything, so they send me to the store. The store can't do anything so they send my computer Apple Japan's Headquarters. The HQ can't do anything so they send the computer back to me and say sorry. I write a typed letter to Apple US and they tell me to call Apple Japan. I'm not at step one here, I've done my due diligence. Raising my voice in the Apple Store isn't going to accomplish much. I can't believe that Apple doesn't have a way to contact them, with a live chat or something. Since making a $100 phone call to the US isn't an option. [/QUOTE]
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Apple Computing Products:
macOS - Operating System
Response To The Letter I wrote To Cupertino
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