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Ready To Dump Verizon
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<blockquote data-quote="Slydude" data-source="post: 1880576" data-attributes="member: 131855"><p>I've been watching this thread for a few days.</p><p></p><p>I must be the only person here who hasn't had a significant issue with either Sprint, AT&T or Verizon (my current provider).</p><p></p><p>Our first mjor provider was Sprint due to it nationwide coverage. e were wth them for several ywars and always got great service. In fact, one night a customer service rep stopped a barrage of unwanted text messages from a club in Houston. Over a span of a few hours we received almost 200 messages. It took the rep about 20 minutes to fix the problem but preserved my sanity.</p><p></p><p>I made the shift to iPhone back when AT&T when they were the only carrier available for iPhone users. They once cleared up an issue where my mom's cell number was shown as having received hundreds of text from a phone number supposedly in Russia. At the time this would have put our plan over the text limits and and added significantly to our bill. Problem resolved quickly and the charge was removed. We would be with them today if it were not for our having signal issues that could not be resolved with their "booster" device.</p><p></p><p>We've been with Verizon for years without issue. Most o the time I take care of things from their site but if I can't handle things from the site I go into the local store a few blocks away. I've only dealt with the phone support system twice at most (all since COVID). I rank the experience right up there wi contacting the US Postal 1Service by phone or contacting my ISP.</p></blockquote><p></p>
[QUOTE="Slydude, post: 1880576, member: 131855"] I've been watching this thread for a few days. I must be the only person here who hasn't had a significant issue with either Sprint, AT&T or Verizon (my current provider). Our first mjor provider was Sprint due to it nationwide coverage. e were wth them for several ywars and always got great service. In fact, one night a customer service rep stopped a barrage of unwanted text messages from a club in Houston. Over a span of a few hours we received almost 200 messages. It took the rep about 20 minutes to fix the problem but preserved my sanity. I made the shift to iPhone back when AT&T when they were the only carrier available for iPhone users. They once cleared up an issue where my mom's cell number was shown as having received hundreds of text from a phone number supposedly in Russia. At the time this would have put our plan over the text limits and and added significantly to our bill. Problem resolved quickly and the charge was removed. We would be with them today if it were not for our having signal issues that could not be resolved with their "booster" device. We've been with Verizon for years without issue. Most o the time I take care of things from their site but if I can't handle things from the site I go into the local store a few blocks away. I've only dealt with the phone support system twice at most (all since COVID). I rank the experience right up there wi contacting the US Postal 1Service by phone or contacting my ISP. [/QUOTE]
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