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Apple Computing Products:
macOS - Desktop Hardware
Random iMac Restarts - how to track?
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<blockquote data-quote="RadDave" data-source="post: 1552591" data-attributes="member: 234411"><p>Hi <strong>Nick</strong> - thanks for your quick response - I can answer a few of your questions, but not being there hampers a more thorough report - I've told her to keep better tract of these events and let me take a look when it does happen.</p><p></p><p>But, just a few comments: 1) RAM - I ordered the upgrade to 16 GB on initial purchase; 2) If by 'kernel panic' you mean the message (whatever color) w/ all of the languages - I don't believe that has ever occurred; 3) We only turn off the iMac when going on a trip, so it is on 24-7 and 'sleeps'; 4) Appears that she usually sees this message walking in to use the computer - may have occurred a couple of times using a program or two (does not seem to be consistent w/ anyone app). I'm assuming the image below (from the web) is what typically appears - probably suggesting a misbehaving app?</p><p></p><p>That's about all I can offer for now - again, this is a very minor annoyance that has not been disruptive in her use of the iMac - Dave <img src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" class="smilie smilie--sprite smilie--sprite1" alt=":)" title="Smile :)" loading="lazy" data-shortname=":)" /></p><p></p><p></p><p><img src="http://km.support.apple.com/library/APPLE/APPLECARE_ALLGEOS/TS3742/en_US/TS3742_01--Shut_Down-001-en.png" alt="" class="fr-fic fr-dii fr-draggable " style="" /></p></blockquote><p></p>
[QUOTE="RadDave, post: 1552591, member: 234411"] Hi [B]Nick[/B] - thanks for your quick response - I can answer a few of your questions, but not being there hampers a more thorough report - I've told her to keep better tract of these events and let me take a look when it does happen. But, just a few comments: 1) RAM - I ordered the upgrade to 16 GB on initial purchase; 2) If by 'kernel panic' you mean the message (whatever color) w/ all of the languages - I don't believe that has ever occurred; 3) We only turn off the iMac when going on a trip, so it is on 24-7 and 'sleeps'; 4) Appears that she usually sees this message walking in to use the computer - may have occurred a couple of times using a program or two (does not seem to be consistent w/ anyone app). I'm assuming the image below (from the web) is what typically appears - probably suggesting a misbehaving app? That's about all I can offer for now - again, this is a very minor annoyance that has not been disruptive in her use of the iMac - Dave :) [IMG]http://km.support.apple.com/library/APPLE/APPLECARE_ALLGEOS/TS3742/en_US/TS3742_01--Shut_Down-001-en.png[/IMG] [/QUOTE]
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Apple Computing Products:
macOS - Desktop Hardware
Random iMac Restarts - how to track?
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