Question re: resetting devices.

[Fsiwtfrr]

We had two elderly family members for whom I set up ipads, including creating Apple ID accounts for them. They were dealing with bad situations so I figured I’d try to give them a boost. Sadly they have both passed away within the last 2 years. I was going to reset the ipads I gave them so I could use them again but I don’t remember the Apple ID data I created for either of them. If I contact Apple would they be able to help since the devices were in my name initially?

 

[Raz0rEdge]

If you have the original purchase receipt, then you can likely have them help out. Are the email addressed used on those Apple IDs not accessible to anyone?

 

[Fsiwtfrr]

If you have the original purchase receipt, then you can likely have them help out. Are the email addressed used on those Apple IDs not accessible to anyone?

I created the email addresses for the family members. Since I was giving them the device I didn’t record the passwords for the email addresses or the iTunes accounts because I had them choose their own passwords after I gave them the devices. Re: receipts, they may be somewhere around but no idea where since it’s been several years. Guess I’ll just pitch the iPads.

 

[Rod]

There are a number of sites that buy second hand Apple devices like uSell and others listed on this page: 8 Places to Recycle Your Old iPhone and Other Apple Products - Make Tech Easier
Some will even send you a prepaid post pack for you to send your device to them.

 

[Raz0rEdge]

Do the iPads have a passcode set on them? If not, you might be able to do a factory reset in that case and then set them up as new devices. Since the previous Apple IDs won't be used anymore, it does't matter that these iPads will stay associated with that account and any new accounts as well.

If a passcode was set on them, then this is a bit harder.