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Apple Computing Products:
macOS - Desktop Hardware
Problems with iMac
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<blockquote data-quote="MacHeadCase" data-source="post: 348982"><p>If novice's suggestions don't change anything, there are a couple of other things you can try.</p><p></p><p>- Deleting the Finder's pref file: your friend will be able to find this file here:</p><p></p><p><em>Macintosh HD</em> -> <em>Users</em> -> <em>Her home directory</em> -> <em>Library</em> -> <em>Preferences</em> -> <em>com.apple.finder.plist</em></p><p></p><p>She should then drag that file to the trash , restart and she can then empty the trash if everything is behaving normally. </p><p></p><p>- If nothing is fixed, she should create a new user account, log out of her usual account and log into the new one to see if the problem happens in that new account as well. </p><p></p><p>If the problem is restricted to the old account, it means that there is probably a piece of software installed in the older account that messed it up somehow. </p><p></p><p>If the problem is in the new account as well, it means the problem is system-wide and needs a harder look at things. In which case, DiskWarrior would be extremely useful to her at the moment.</p><p></p><p>- If she is running Mac OS X Panther (10.3.x), she should repair disk permissions. If she is running Tiger (Mac OS X 10.4.x), it won't change much of anything if she does, as disk permissions issues in Tiger have been solved almost entirely.</p></blockquote><p></p>
[QUOTE="MacHeadCase, post: 348982"] If novice's suggestions don't change anything, there are a couple of other things you can try. - Deleting the Finder's pref file: your friend will be able to find this file here: [I]Macintosh HD[/I] -> [I]Users[/I] -> [I]Her home directory[/I] -> [I]Library[/I] -> [I]Preferences[/I] -> [I]com.apple.finder.plist[/I] She should then drag that file to the trash , restart and she can then empty the trash if everything is behaving normally. - If nothing is fixed, she should create a new user account, log out of her usual account and log into the new one to see if the problem happens in that new account as well. If the problem is restricted to the old account, it means that there is probably a piece of software installed in the older account that messed it up somehow. If the problem is in the new account as well, it means the problem is system-wide and needs a harder look at things. In which case, DiskWarrior would be extremely useful to her at the moment. - If she is running Mac OS X Panther (10.3.x), she should repair disk permissions. If she is running Tiger (Mac OS X 10.4.x), it won't change much of anything if she does, as disk permissions issues in Tiger have been solved almost entirely. [/QUOTE]
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Apple Computing Products:
macOS - Desktop Hardware
Problems with iMac
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