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Apple Computing Products:
macOS - Notebook Hardware
Positive Apple Experience
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<blockquote data-quote="VAMountaineer" data-source="post: 1541873" data-attributes="member: 312336"><p>would love to say that was Apple's awesomeness.. </p><p></p><p>BUT......</p><p></p><p>If this is a 2012 Air, there is a known issue with the SSD drives for them. they're dying like flies. </p><p></p><p>Thus far Apple hasn't publicly announced it, nor have they announced any service plan. But I have more than a couple instances of them eating a replacement on that drive because of the exact same symptoms. </p><p></p><p>I also know (I've been connected to the Mac industry for almost 3 decades) that the issue is tied to 2 specific SSD drives, and that they're replacing those specific models for free whenever one raises enough of a stink.. AND they're not just replacing them, they're "upgrading" for free to a different/newer version. </p><p></p><p>My experience has been that this means there is a known failure, and they're testing the waters to see if they're going to get away without getting sued (the same thing happened in 2001 with the original G4 Powerbook, again 2004 with Powerbook G4 RAM slot failures, in 2007 with Magsafe failures, in 2009 with Macbook Pro NVidia chip failures (which wasn't the chip but was actually due to a board design stress-induced crack, which was fully Apple's fault but was blamed on NVidia). </p><p></p><p>Time will tell on the Air issue.</p><p></p><p>Apple has some great people, and they've historically done really great customer service.</p><p>Apple also has some lying ba$tard lawyers. I've seen both sides, having been around it for long enough to professionally experience both ends of the spectrum.</p><p></p><p>While I know Apple corporate has some great folks (some of my friends work there), if I were shipwrecked with 10 of Apple's lawyer types, i'd probably take my chances on the good graces of the local shark population rather than ride in a lifeboat with them.</p></blockquote><p></p>
[QUOTE="VAMountaineer, post: 1541873, member: 312336"] would love to say that was Apple's awesomeness.. BUT...... If this is a 2012 Air, there is a known issue with the SSD drives for them. they're dying like flies. Thus far Apple hasn't publicly announced it, nor have they announced any service plan. But I have more than a couple instances of them eating a replacement on that drive because of the exact same symptoms. I also know (I've been connected to the Mac industry for almost 3 decades) that the issue is tied to 2 specific SSD drives, and that they're replacing those specific models for free whenever one raises enough of a stink.. AND they're not just replacing them, they're "upgrading" for free to a different/newer version. My experience has been that this means there is a known failure, and they're testing the waters to see if they're going to get away without getting sued (the same thing happened in 2001 with the original G4 Powerbook, again 2004 with Powerbook G4 RAM slot failures, in 2007 with Magsafe failures, in 2009 with Macbook Pro NVidia chip failures (which wasn't the chip but was actually due to a board design stress-induced crack, which was fully Apple's fault but was blamed on NVidia). Time will tell on the Air issue. Apple has some great people, and they've historically done really great customer service. Apple also has some lying ba$tard lawyers. I've seen both sides, having been around it for long enough to professionally experience both ends of the spectrum. While I know Apple corporate has some great folks (some of my friends work there), if I were shipwrecked with 10 of Apple's lawyer types, i'd probably take my chances on the good graces of the local shark population rather than ride in a lifeboat with them. [/QUOTE]
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Apple Computing Products:
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Positive Apple Experience
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