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Apple Computing Products:
macOS - Operating System
OSx freezing up
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<blockquote data-quote="spkenny" data-source="post: 1556545" data-attributes="member: 317095"><p>Thanks so much for the info guys. First reguarding the infections, I had heard there were a few trojans etc out there besides malware that could affect the mac. Good to have the record set straight on that issue, as there aren't a lot of mac techs in my area to talk to. And concerning the hard drive, my customer had tons of photos taken off and deleted (shes a photographer apparently), plus only 3 or 4 folders on the desktop. Would I be able to scan the hard drive externally from one of my tech bench pc's externally? The mac in question is an imac model 11.3, intel core i3, 3.2 Ghz processor. I believe I can access the hard drive by unscrewing the panel near the bottom on the back. I hate working on these all in one computers. Is there a possibility of backing up the whole computer, and if so, how do I do that? I'm guessing software wise, she'll need the disc to reinstall the OS, or is there a recovery program of some kind?</p></blockquote><p></p>
[QUOTE="spkenny, post: 1556545, member: 317095"] Thanks so much for the info guys. First reguarding the infections, I had heard there were a few trojans etc out there besides malware that could affect the mac. Good to have the record set straight on that issue, as there aren't a lot of mac techs in my area to talk to. And concerning the hard drive, my customer had tons of photos taken off and deleted (shes a photographer apparently), plus only 3 or 4 folders on the desktop. Would I be able to scan the hard drive externally from one of my tech bench pc's externally? The mac in question is an imac model 11.3, intel core i3, 3.2 Ghz processor. I believe I can access the hard drive by unscrewing the panel near the bottom on the back. I hate working on these all in one computers. Is there a possibility of backing up the whole computer, and if so, how do I do that? I'm guessing software wise, she'll need the disc to reinstall the OS, or is there a recovery program of some kind? [/QUOTE]
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Apple Computing Products:
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OSx freezing up
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