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Switcher Hangout (Windows to Mac)
Not Impressed with Apple Service
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<blockquote data-quote="BrianjG" data-source="post: 185733" data-attributes="member: 14129"><p>*update*</p><p></p><p>Got up this morning to find that the pc had rebooted itself at least once since last night. I rang Apple again this morning and spoke with another tech agent. I checked on how I stood legally and confirmed that under irish law I was entitled to a either a refund or a replacement since attempts to repair the problem were unsuccesful. </p><p></p><p>I told him I wanted to get a refund but after a lot of toing and froing we agreed that if I would try 1 last attempt he would then look into getting a refund/replacement. Since the level of apple support seems to be so poor in Ireland (which ironic since the Euro HQ is within sight of my house!!!) I dont want to risk getting a replacement and then waiting weeks if something goes wrong with that one too. </p><p></p><p>So I'm waiting for new RAM to get here and see if that resolves the problem.</p></blockquote><p></p>
[QUOTE="BrianjG, post: 185733, member: 14129"] *update* Got up this morning to find that the pc had rebooted itself at least once since last night. I rang Apple again this morning and spoke with another tech agent. I checked on how I stood legally and confirmed that under irish law I was entitled to a either a refund or a replacement since attempts to repair the problem were unsuccesful. I told him I wanted to get a refund but after a lot of toing and froing we agreed that if I would try 1 last attempt he would then look into getting a refund/replacement. Since the level of apple support seems to be so poor in Ireland (which ironic since the Euro HQ is within sight of my house!!!) I dont want to risk getting a replacement and then waiting weeks if something goes wrong with that one too. So I'm waiting for new RAM to get here and see if that resolves the problem. [/QUOTE]
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Switcher Hangout (Windows to Mac)
Not Impressed with Apple Service
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