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Apple Computing Products:
macOS - Operating System
My video files won't load.
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<blockquote data-quote="6string" data-source="post: 938238" data-attributes="member: 120039"><p>Before anything, run through these:</p><p><a href="http://www.mac-forums.com/forums/os-x-operating-system/93819-basic-os-x-mac-troubleshooting.html" target="_blank">http://www.mac-forums.com/forums/os-x-operating-system/93819-basic-os-x-mac-troubleshooting.html</a></p><p>If the problem has not been rectified, then,</p><p>there are a few back up methods.... you can use carbon copy cloner, superduper, or time machine, all of which will transfer everything as you had it, including your keychains, documentation, etc to keep everything running correctly.</p><p><a href="http://support.apple.com/kb/HT1553" target="_blank">http://support.apple.com/kb/HT1553</a></p><p>However, in saying that, you don't want to bring back any corrupt files or preferences when you restore your system from the back up.</p><p>I would recommend a clean install, which is the erase/install, as well as all the updates that are going to come up for itunes, 10.6.1, etc once you have reinstalled.</p><p>So, once this is done, the only download I would recommend is the latest VLC player from <a href="http://www.videolan.org/vlc/download-macosx.html" target="_blank">VLC media player for Mac OS X</a> and then if your video files are working again (videos that you know with absolute certainty will either play in Quicktime or VLC), then you know that your problem lies in your old system setup.</p><p>If it still doesn't work, esp being a new Mac, then you know that it's time to visit Apple.</p></blockquote><p></p>
[QUOTE="6string, post: 938238, member: 120039"] Before anything, run through these: [url]http://www.mac-forums.com/forums/os-x-operating-system/93819-basic-os-x-mac-troubleshooting.html[/url] If the problem has not been rectified, then, there are a few back up methods.... you can use carbon copy cloner, superduper, or time machine, all of which will transfer everything as you had it, including your keychains, documentation, etc to keep everything running correctly. [url]http://support.apple.com/kb/HT1553[/url] However, in saying that, you don't want to bring back any corrupt files or preferences when you restore your system from the back up. I would recommend a clean install, which is the erase/install, as well as all the updates that are going to come up for itunes, 10.6.1, etc once you have reinstalled. So, once this is done, the only download I would recommend is the latest VLC player from [url=http://www.videolan.org/vlc/download-macosx.html]VLC media player for Mac OS X[/url] and then if your video files are working again (videos that you know with absolute certainty will either play in Quicktime or VLC), then you know that your problem lies in your old system setup. If it still doesn't work, esp being a new Mac, then you know that it's time to visit Apple. [/QUOTE]
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Apple Computing Products:
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My video files won't load.
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