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Apple Computing Products:
macOS - Notebook Hardware
My Dilema, HP or Macbook
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<blockquote data-quote="ToddG" data-source="post: 323163" data-attributes="member: 23228"><p>jaster -- I hate to disrupt your pro-Apple feelings but I am pretty sure that Apple also outsources their tech support overseas. In fact, I think Gateway is the only major computer manufacturer that <em>doesn't</em>, and it's a big part of their current advertising campaign.</p><p></p><p>In fairness, I've spoken to "foreign" tech support people who knew far more about both the hardware/software in question <em>and the English language</em> than some native speakers. <img src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" class="smilie smilie--sprite smilie--sprite1" alt=":)" title="Smile :)" loading="lazy" data-shortname=":)" /> But I agree that when you get someone whose accent is too heavy to understand, it makes the experience incredibly frustrating. In fact, it was an experience like that with Dell that got me to give up on their computers after years of loyal repeat buying.</p></blockquote><p></p>
[QUOTE="ToddG, post: 323163, member: 23228"] jaster -- I hate to disrupt your pro-Apple feelings but I am pretty sure that Apple also outsources their tech support overseas. In fact, I think Gateway is the only major computer manufacturer that [i]doesn't[/i], and it's a big part of their current advertising campaign. In fairness, I've spoken to "foreign" tech support people who knew far more about both the hardware/software in question [i]and the English language[/i] than some native speakers. :) But I agree that when you get someone whose accent is too heavy to understand, it makes the experience incredibly frustrating. In fact, it was an experience like that with Dell that got me to give up on their computers after years of loyal repeat buying. [/QUOTE]
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Apple Computing Products:
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