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Apple Computing Products:
macOS - Desktop Hardware
My dad's iMac troubles.
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<blockquote data-quote="chas_m" data-source="post: 1150918"><p>A hard drive is like a light bulb. It will PROBABLY last a long time, but COULD fail *at any moment.*</p><p></p><p>That's why we go on and on and on about backups around here.</p><p></p><p>If you could see what goes on inside a hard drive, you'd wonder why they work at all. <img src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" class="smilie smilie--sprite smilie--sprite1" alt=":)" title="Smile :)" loading="lazy" data-shortname=":)" /></p><p></p><p>I had a hard drive die on me after three months. And I've had ones that were still readable after 14 years. You just never know.</p><p></p><p>So anyway, yeah seems like my hunch about the HD was right. Good news, replacements are cheap. Bad news, if he wasn't using Time Machine or some other backup, then everything's gone.</p><p></p><p>If the machine is still under warranty, Apple will replace the HD. They may TRY to help you get the data back but are not obligated to do so. If the machine is out of warranty, you can check with the HD manufacturer (once you get the drive out of the machine) about whether the drive is covered by a manufacturer warranty (which are usually longer than the computer's warranty) and thus get a free replacement drive that way. They also are not obligated to recover any data on the failed drive.</p><p></p><p>If there was data that is worth spending big bucks to recover, there are some professional drive-recovery companies that can help -- but they are EXPENSIVE.</p></blockquote><p></p>
[QUOTE="chas_m, post: 1150918"] A hard drive is like a light bulb. It will PROBABLY last a long time, but COULD fail *at any moment.* That's why we go on and on and on about backups around here. If you could see what goes on inside a hard drive, you'd wonder why they work at all. :) I had a hard drive die on me after three months. And I've had ones that were still readable after 14 years. You just never know. So anyway, yeah seems like my hunch about the HD was right. Good news, replacements are cheap. Bad news, if he wasn't using Time Machine or some other backup, then everything's gone. If the machine is still under warranty, Apple will replace the HD. They may TRY to help you get the data back but are not obligated to do so. If the machine is out of warranty, you can check with the HD manufacturer (once you get the drive out of the machine) about whether the drive is covered by a manufacturer warranty (which are usually longer than the computer's warranty) and thus get a free replacement drive that way. They also are not obligated to recover any data on the failed drive. If there was data that is worth spending big bucks to recover, there are some professional drive-recovery companies that can help -- but they are EXPENSIVE. [/QUOTE]
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Apple Computing Products:
macOS - Desktop Hardware
My dad's iMac troubles.
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