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Apple Mobile Products: iPhone, iPad, iPod
iPhone Hardware and Accessories
My beef with Fido
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<blockquote data-quote="Rock" data-source="post: 729319" data-attributes="member: 67003"><p>As a former rogers employee, no the warehouse is not a 3rd party, but they use UPS as a shipper and honestly UPS is rediculous. Most often shipping problems are the fault of UPS, either misplacing the order, or their staff stealing product. I know its frustrating but please try and not take it out on the CSR's, in most cases it isnt their fault. </p><p></p><p>I know it can be painful waiting, but the process (at least with rogers) was to open a ticket to ups which takes 1-2 weeks, at which time UPS will pay rogers for the phone if they cant find it, which will reset your account for upgrade. </p><p></p><p>There are occassions when the phones are out of stock and dont get shipped right away, but in that scenario your usually only looking at a 1-2 week delay in receiving your item.</p></blockquote><p></p>
[QUOTE="Rock, post: 729319, member: 67003"] As a former rogers employee, no the warehouse is not a 3rd party, but they use UPS as a shipper and honestly UPS is rediculous. Most often shipping problems are the fault of UPS, either misplacing the order, or their staff stealing product. I know its frustrating but please try and not take it out on the CSR's, in most cases it isnt their fault. I know it can be painful waiting, but the process (at least with rogers) was to open a ticket to ups which takes 1-2 weeks, at which time UPS will pay rogers for the phone if they cant find it, which will reset your account for upgrade. There are occassions when the phones are out of stock and dont get shipped right away, but in that scenario your usually only looking at a 1-2 week delay in receiving your item. [/QUOTE]
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Apple Mobile Products: iPhone, iPad, iPod
iPhone Hardware and Accessories
My beef with Fido
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