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Apple Mobile Products: iPhone, iPad, iPod
iPhone Hardware and Accessories
My beef with Fido
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<blockquote data-quote="Chopsuey" data-source="post: 722888" data-attributes="member: 66928"><p>So on August 8th, I ordered a 8GB iphone through the phone because i wasn't near/couldn't get to a Fido Store. So I was given a delivery date of August 23rd, then August 24th came, no Phone. Then i spoke to them and they told me that I was talking to an inexperienced CSR and would get a delivery date of September 2nd, latest. Well September 2nd came and no phone. I had already received the phone bill and they told me because I had been charged my phone must have been shipped. However, there was no tracking # in my file and it turns out they shipped the phone but have no idea where it is. They apologized, gave me some measly credit, and told me that they would file an inquiry and then they would ship me a new phone by the 15th latest. This is getting ridiculous and I am seriously close to canceling. They told me to call back sept 9/10 and then they would have a definite answer. </p><p></p><p>I'm really ticked off right now because I'm without a phone right now and an ipod. My telus contract was up 2 days ago and my ipod went bust 2 months ago. </p><p></p><p>Has this happened to anyone else!!</p></blockquote><p></p>
[QUOTE="Chopsuey, post: 722888, member: 66928"] So on August 8th, I ordered a 8GB iphone through the phone because i wasn't near/couldn't get to a Fido Store. So I was given a delivery date of August 23rd, then August 24th came, no Phone. Then i spoke to them and they told me that I was talking to an inexperienced CSR and would get a delivery date of September 2nd, latest. Well September 2nd came and no phone. I had already received the phone bill and they told me because I had been charged my phone must have been shipped. However, there was no tracking # in my file and it turns out they shipped the phone but have no idea where it is. They apologized, gave me some measly credit, and told me that they would file an inquiry and then they would ship me a new phone by the 15th latest. This is getting ridiculous and I am seriously close to canceling. They told me to call back sept 9/10 and then they would have a definite answer. I'm really ticked off right now because I'm without a phone right now and an ipod. My telus contract was up 2 days ago and my ipod went bust 2 months ago. Has this happened to anyone else!! [/QUOTE]
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Apple Mobile Products: iPhone, iPad, iPod
iPhone Hardware and Accessories
My beef with Fido
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