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Apple Computing Products:
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microsoft word keep crashing
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<blockquote data-quote="nickbern92" data-source="post: 1197689" data-attributes="member: 194488"><p>I transferred docx from my friends window to my mac with my ipod. Then whenever I went to work on that docx it closed on me. i tried changing the format a few times but it hasnt helped. It closes even if I don't touch it. It usually takes about 5 minutes and then it closes. It doesn't recover any of the work I have done. Its a big document about 600 pages. It also has some chinese on it, but I have worked on many docx with chinese on them before. I have a regular macbook that is about 3 year old and 2008 word doc.</p><p>below are the specifics:</p><p>Microsoft Error Reporting log version: 2.0</p><p></p><p>Error Signature:</p><p>Exception: EXC_BAD_ACCESS</p><p>Date/Time: 2011-03-07 16:34:51 -0500</p><p>Application Name: Microsoft Word</p><p>Application Bundle ID: com.microsoft.Word</p><p>Application Signature: MSWD</p><p>Application Version: 12.1.7.090302</p><p>Crashed Module Name: Microsoft Word</p><p>Crashed Module Version: 12.1.7.090302</p><p>Crashed Module Offset: 0x0035ff97</p><p>Blame Module Name: Microsoft Word</p><p>Blame Module Version: 12.1.7.090302</p><p>Blame Module Offset: 0x0035ff97</p><p>Application LCID: 1033</p><p>Extra app info: Reg=en Loc=0x0409 </p><p>atinSuppConverter.dylib</p><p></p><p>Operating System Information</p><p>Operating System: Mac OS X 10.5.7 (Build 9J61)</p><p>CPU: Intel Core Duo, Number: 2, Speed: 2147 MHz</p><p>gestaltPhysicalRAMSize err = 0, result = 1024 MB</p><p>gestaltSystemVersion err = 0, result = 0x1057</p><p>Screen: 1280 x 800, depth = 32, ltbr = 0, 0, 800, 1280</p><p></p><p>Microsoft Application Information:</p><p>Error Reporting UUID: 4F70C6FB-A437-434C-9E6F-7CC52EB244E2</p><p>Time from launch: 0 hours, 15 minutes, 10 seconds</p><p>Total errors on this client: 12</p><p></p><p></p><p>Compatability error:</p><p>Font substitution error</p><p>Document may contain uncode character that will not display in earlier version of microsoft word</p><p>Chinese proofing tools are not installed</p></blockquote><p></p>
[QUOTE="nickbern92, post: 1197689, member: 194488"] I transferred docx from my friends window to my mac with my ipod. Then whenever I went to work on that docx it closed on me. i tried changing the format a few times but it hasnt helped. It closes even if I don't touch it. It usually takes about 5 minutes and then it closes. It doesn't recover any of the work I have done. Its a big document about 600 pages. It also has some chinese on it, but I have worked on many docx with chinese on them before. I have a regular macbook that is about 3 year old and 2008 word doc. below are the specifics: Microsoft Error Reporting log version: 2.0 Error Signature: Exception: EXC_BAD_ACCESS Date/Time: 2011-03-07 16:34:51 -0500 Application Name: Microsoft Word Application Bundle ID: com.microsoft.Word Application Signature: MSWD Application Version: 12.1.7.090302 Crashed Module Name: Microsoft Word Crashed Module Version: 12.1.7.090302 Crashed Module Offset: 0x0035ff97 Blame Module Name: Microsoft Word Blame Module Version: 12.1.7.090302 Blame Module Offset: 0x0035ff97 Application LCID: 1033 Extra app info: Reg=en Loc=0x0409 atinSuppConverter.dylib Operating System Information Operating System: Mac OS X 10.5.7 (Build 9J61) CPU: Intel Core Duo, Number: 2, Speed: 2147 MHz gestaltPhysicalRAMSize err = 0, result = 1024 MB gestaltSystemVersion err = 0, result = 0x1057 Screen: 1280 x 800, depth = 32, ltbr = 0, 0, 800, 1280 Microsoft Application Information: Error Reporting UUID: 4F70C6FB-A437-434C-9E6F-7CC52EB244E2 Time from launch: 0 hours, 15 minutes, 10 seconds Total errors on this client: 12 Compatability error: Font substitution error Document may contain uncode character that will not display in earlier version of microsoft word Chinese proofing tools are not installed [/QUOTE]
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