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Apple Computing Products:
macOS - Notebook Hardware
MBP battery and Apple Care
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<blockquote data-quote="pigoo3" data-source="post: 891392" data-attributes="member: 56379"><p>I'm not really sure what the confusion is here. </p><p></p><p>"DragonLance" above provided a link to Apple's website with their DETAILED explanation of what is & what isn't covered by the warranty. </p><p></p><p>Apple's well known policy on batteries is...they are a "consumable" item, and as such are not covered under the warranty...UNLESS...it can be shown the battery is/was defective in some way.</p><p></p><p>If you actually did speak with someone from Apple...their interpretation of the warranty/Applecare does not seem to be consistent with what is stated on the website.</p><p></p><p>Please don't argue with us...we are only presenting you with information that Apple has made publicly available via their website. </p><p></p><p>You should also understand that we see battery issues & questions like yours posted on this website probably at least 10 times/week if not more! Your situation is nothing special. So we are well versed on how Apple handles battery situations!!!</p><p></p><p>In any case...hey I'll be the first guy to congratulate you on getting your first battery replaced for free. But don't be surprised the next time you try to get a battery replaced under warranty...and they don't do it.</p><p></p><p>- Nick</p></blockquote><p></p>
[QUOTE="pigoo3, post: 891392, member: 56379"] I'm not really sure what the confusion is here. "DragonLance" above provided a link to Apple's website with their DETAILED explanation of what is & what isn't covered by the warranty. Apple's well known policy on batteries is...they are a "consumable" item, and as such are not covered under the warranty...UNLESS...it can be shown the battery is/was defective in some way. If you actually did speak with someone from Apple...their interpretation of the warranty/Applecare does not seem to be consistent with what is stated on the website. Please don't argue with us...we are only presenting you with information that Apple has made publicly available via their website. You should also understand that we see battery issues & questions like yours posted on this website probably at least 10 times/week if not more! Your situation is nothing special. So we are well versed on how Apple handles battery situations!!! In any case...hey I'll be the first guy to congratulate you on getting your first battery replaced for free. But don't be surprised the next time you try to get a battery replaced under warranty...and they don't do it. - Nick [/QUOTE]
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Apple Computing Products:
macOS - Notebook Hardware
MBP battery and Apple Care
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