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Apple Computing Products:
macOS - Notebook Hardware
MacBook touchpad and keyboard don't work
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<blockquote data-quote="chscag" data-source="post: 1133417" data-attributes="member: 46727"><p>It sounds very much like a hardware problem, not software. When a keyboard and trackpad are not working while an external one does, it's not caused by software.</p><p></p><p>I would go back to the person who sold it to you and ask if they may have spilled something on the keyboard - water, liquid, etc. That may be the reason neither the keyboard or trackpad are working. It sounds to me the seller was not being entirely honest with you.</p></blockquote><p></p>
[QUOTE="chscag, post: 1133417, member: 46727"] It sounds very much like a hardware problem, not software. When a keyboard and trackpad are not working while an external one does, it's not caused by software. I would go back to the person who sold it to you and ask if they may have spilled something on the keyboard - water, liquid, etc. That may be the reason neither the keyboard or trackpad are working. It sounds to me the seller was not being entirely honest with you. [/QUOTE]
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Apple Computing Products:
macOS - Notebook Hardware
MacBook touchpad and keyboard don't work
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