Hi
I have a new MacBook Pro (1 month old) and it won't shut down or restart unless I hold the power button down and force it to. It starts up normally but I'm concerned about forcing shut down long term as it might cause damage.
When I try to shut it down through normal channels, the screen goes blue and the little wheel thing spins but it never actually shuts down - I've even left it overnight and the thing was still spinning in the morning!
Can anyone help? I'm new to Macs so it could be something obvious that I don't know about.
Thanks
I have a new MacBook Pro (1 month old) and it won't shut down or restart unless I hold the power button down and force it to. It starts up normally but I'm concerned about forcing shut down long term as it might cause damage.
When I try to shut it down through normal channels, the screen goes blue and the little wheel thing spins but it never actually shuts down - I've even left it overnight and the thing was still spinning in the morning!
Can anyone help? I'm new to Macs so it could be something obvious that I don't know about.
Thanks