Forums
New posts
Articles
Product Reviews
Policies
FAQ
Log in
Register
What's new
Search
Search
Search titles only
By:
New posts
Menu
Log in
Register
Install the app
Install
Forums
Apple Computing Products:
macOS - Notebook Hardware
Macbook Pro DVD drive issues
JavaScript is disabled. For a better experience, please enable JavaScript in your browser before proceeding.
You are using an out of date browser. It may not display this or other websites correctly.
You should upgrade or use an
alternative browser
.
Reply to thread
Message
<blockquote data-quote="jrichard012" data-source="post: 884373" data-attributes="member: 36955"><p>How did you determine the drive was broken? </p><p></p><p>You will be VERY pleased with Apple's support once the machine is sent for repairs. If they do it on-site at the store, they will be quick. If they send it out, it goes to a facility in Houston, Texas. They UPS overnight there and back and you'll have it back in just a few days. </p><p></p><p>I had to have the logic board replaced on my two year old MPB. The entire time away from me was less than four days and that was only because they had to order a out-of-stock part.</p><p></p><p>As an aside, my particular situation was that optical super drive wouldn't accept media (like yours), the flex cable was defective and the logic board had the bad NVIDIA controller plus other "multiple issues." I essentially got a new computer out of this for no cost, thanks to Apple Care.</p><p></p><p>Not to worry.</p><p>JR</p></blockquote><p></p>
[QUOTE="jrichard012, post: 884373, member: 36955"] How did you determine the drive was broken? You will be VERY pleased with Apple's support once the machine is sent for repairs. If they do it on-site at the store, they will be quick. If they send it out, it goes to a facility in Houston, Texas. They UPS overnight there and back and you'll have it back in just a few days. I had to have the logic board replaced on my two year old MPB. The entire time away from me was less than four days and that was only because they had to order a out-of-stock part. As an aside, my particular situation was that optical super drive wouldn't accept media (like yours), the flex cable was defective and the logic board had the bad NVIDIA controller plus other "multiple issues." I essentially got a new computer out of this for no cost, thanks to Apple Care. Not to worry. JR [/QUOTE]
Verification
Post reply
Forums
Apple Computing Products:
macOS - Notebook Hardware
Macbook Pro DVD drive issues
Top