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Apple Computing Products:
macOS - Operating System
Mac won't recognize external hard drive...& more...Help Please, Mac Super-Pro's!!!
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<blockquote data-quote="chscag" data-source="post: 1223503" data-attributes="member: 46727"><p>Thanks for posting back. The 2 TB Verbatim drive must be formatted as FAT-32 if it's compatible with both your PC and Mac.</p><p></p><p>If you installed the drivers from the disk that came with your printer, it probably also installed the scanner software. You can try it out with any document you have and see if it scans in.</p><p></p><p>The downgrade is still a mystery. If your Mac had 10.6.7 installed, there's no way it could have downgraded to 10.6.3 without a reinstall of the OS.</p><p></p><p>You said you got your Mac in January so it must have came preinstalled with 10.6.6 because 10.6.7 was only released in mid March. Very confusing.</p><p></p><p>If you're still having problems, I suggest making an appointment with your local Apple store genius bar and have them go over the machine. Its still under warranty so you may as well take advantage of it.</p></blockquote><p></p>
[QUOTE="chscag, post: 1223503, member: 46727"] Thanks for posting back. The 2 TB Verbatim drive must be formatted as FAT-32 if it's compatible with both your PC and Mac. If you installed the drivers from the disk that came with your printer, it probably also installed the scanner software. You can try it out with any document you have and see if it scans in. The downgrade is still a mystery. If your Mac had 10.6.7 installed, there's no way it could have downgraded to 10.6.3 without a reinstall of the OS. You said you got your Mac in January so it must have came preinstalled with 10.6.6 because 10.6.7 was only released in mid March. Very confusing. If you're still having problems, I suggest making an appointment with your local Apple store genius bar and have them go over the machine. Its still under warranty so you may as well take advantage of it. [/QUOTE]
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Apple Computing Products:
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Mac won't recognize external hard drive...& more...Help Please, Mac Super-Pro's!!!
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