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Apple Computing Products:
macOS - Notebook Hardware
LCD display issues - Early 2008 MBP Core Duo 2
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<blockquote data-quote="cwa107" data-source="post: 1371421" data-attributes="member: 24098"><p>Let me see what I can come up with. Just to clarify, an inverter is used to step up power to the backlight that is used in a traditional LCD display. Essentially, a normal LCD display is backlit by a tiny CCFL tube, not unlike the tubes that are used in a fluorescent light.</p><p></p><p>LED-backlit displays like the one in your early 2008 MacBook Pro don't need an inverter as they use an array of LEDs to provide the same backlight. So, in order to retrofit an older-style display into that model, they would have needed an array of parts - although I suspect that they probably just took the entire lid assembly and swapped it with yours.</p><p></p><p>And just to clarify my position as "staff"... Mac-Forums.com is independent of Apple. I am a volunteer administrator of the forum, but am not compensated in any way, shape or form for my participation here. I'm just a member who has been promoted up through the ranks over time. I do this because I enjoy helping others. But in my professional life, I do work as an IT professional for a large company.</p><p></p><p></p><p></p><p>Those are two key points that should win the case. For one, since they have no logs, they don't even know which tech worked on your machine. About the only way they could refute your assertion would be to bring the actual tech that worked on the machine to testify - and even then, it would be his words against yours (and Apple's). </p><p></p><p>Secondly, if Apple states that an authorized agent needs to log a repair with them and they can't prove that they did so, they're completely hosed. Because in that case, they purported to be an Apple-certified shop, but weren't following the rules to ensure that your repair was authorized. In essence, they misrepresented their service - and that right there is a breech of contract.</p><p></p><p>In short, they need to present evidence that trumps yours. So, as long as you have a statement from Apple that 1) Authorized shops are supposed to log repairs with them and that they have no record of this repair... and .... 2) The part that is currently installed on the machine is not the original part that shipped with it, you should be good to go. And if they can do a telephone attestation, that might be even better.</p><p></p><p>But I suspect that you'll file suit and the shop will probably just settle with you right then and there, or they'll end up going to court and looking like the biggest bozos ever.</p><p></p><p></p><p></p><p>No need for props, just trying to help! But I can tell you that it would be very satisfying to hear the outcome of the case - so do be sure to keep us in the loop here.</p></blockquote><p></p>
[QUOTE="cwa107, post: 1371421, member: 24098"] Let me see what I can come up with. Just to clarify, an inverter is used to step up power to the backlight that is used in a traditional LCD display. Essentially, a normal LCD display is backlit by a tiny CCFL tube, not unlike the tubes that are used in a fluorescent light. LED-backlit displays like the one in your early 2008 MacBook Pro don't need an inverter as they use an array of LEDs to provide the same backlight. So, in order to retrofit an older-style display into that model, they would have needed an array of parts - although I suspect that they probably just took the entire lid assembly and swapped it with yours. And just to clarify my position as "staff"... Mac-Forums.com is independent of Apple. I am a volunteer administrator of the forum, but am not compensated in any way, shape or form for my participation here. I'm just a member who has been promoted up through the ranks over time. I do this because I enjoy helping others. But in my professional life, I do work as an IT professional for a large company. Those are two key points that should win the case. For one, since they have no logs, they don't even know which tech worked on your machine. About the only way they could refute your assertion would be to bring the actual tech that worked on the machine to testify - and even then, it would be his words against yours (and Apple's). Secondly, if Apple states that an authorized agent needs to log a repair with them and they can't prove that they did so, they're completely hosed. Because in that case, they purported to be an Apple-certified shop, but weren't following the rules to ensure that your repair was authorized. In essence, they misrepresented their service - and that right there is a breech of contract. In short, they need to present evidence that trumps yours. So, as long as you have a statement from Apple that 1) Authorized shops are supposed to log repairs with them and that they have no record of this repair... and .... 2) The part that is currently installed on the machine is not the original part that shipped with it, you should be good to go. And if they can do a telephone attestation, that might be even better. But I suspect that you'll file suit and the shop will probably just settle with you right then and there, or they'll end up going to court and looking like the biggest bozos ever. No need for props, just trying to help! But I can tell you that it would be very satisfying to hear the outcome of the case - so do be sure to keep us in the loop here. [/QUOTE]
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Apple Computing Products:
macOS - Notebook Hardware
LCD display issues - Early 2008 MBP Core Duo 2
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