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Apple Computing Products:
macOS - Notebook Hardware
LCD display issues - Early 2008 MBP Core Duo 2
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<blockquote data-quote="cwa107" data-source="post: 1371400" data-attributes="member: 24098"><p>I'll be happy to give you my contact details, but I am not an Apple-certified technician. I do work in the IT industry and have repaired my share of Apple products in addition to laptops and desktops for most every other manufacturer.</p><p></p><p>With that said, I do have two concerns - for one thing, I haven't seen the machine in-person, so I'm not sure that my statement amounts to a hill of beans to a judge. And secondly, I can't file sworn testimony to authenticate my professional opinion.</p><p></p><p>But I will tell you that the small claims court system uses the standard of "Preponderance of evidence" in hearing these kinds of cases. So, basically your task is to present sufficient evidence to prove that the repair was negligent. And in turn, the shop has to present sufficient evidence to prove that they were not.</p><p></p><p>So, if you look at it from the judge's point of view, here's a plaintiff who is not a computer technician that takes a computer to a store for a repair. After it comes back from the repair, it has different parts than what it originally shipped with. This is confirmed by the same company that makes the machine. The defendant would need to produce sufficient evidence to prove that they did use the exact same parts in the repair. Somehow I doubt that shop will be able to do so.</p><p></p><p>Anyway, if I can be of assistance, please do send me a private message and I'll give you my contact details. But again, although I do hold some certifications, none of them are specific to Apple hardware.</p></blockquote><p></p>
[QUOTE="cwa107, post: 1371400, member: 24098"] I'll be happy to give you my contact details, but I am not an Apple-certified technician. I do work in the IT industry and have repaired my share of Apple products in addition to laptops and desktops for most every other manufacturer. With that said, I do have two concerns - for one thing, I haven't seen the machine in-person, so I'm not sure that my statement amounts to a hill of beans to a judge. And secondly, I can't file sworn testimony to authenticate my professional opinion. But I will tell you that the small claims court system uses the standard of "Preponderance of evidence" in hearing these kinds of cases. So, basically your task is to present sufficient evidence to prove that the repair was negligent. And in turn, the shop has to present sufficient evidence to prove that they were not. So, if you look at it from the judge's point of view, here's a plaintiff who is not a computer technician that takes a computer to a store for a repair. After it comes back from the repair, it has different parts than what it originally shipped with. This is confirmed by the same company that makes the machine. The defendant would need to produce sufficient evidence to prove that they did use the exact same parts in the repair. Somehow I doubt that shop will be able to do so. Anyway, if I can be of assistance, please do send me a private message and I'll give you my contact details. But again, although I do hold some certifications, none of them are specific to Apple hardware. [/QUOTE]
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Apple Computing Products:
macOS - Notebook Hardware
LCD display issues - Early 2008 MBP Core Duo 2
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