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Apple Computing Products:
macOS - Desktop Hardware
LCD Backlight is Out. Repair?
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<blockquote data-quote="spencerb" data-source="post: 317996" data-attributes="member: 26570"><p>Whew! A lot to comment on...</p><p></p><p>My iMac is about two years old. I did not purchase AppleCare. The power supply was covered under a free repair program from Apple because it is a common problem. The serial number of my machine fell into the range of affected computers. This repair program only covers power supply issues and not bad LCD screens. Apple covered the cost of the power supply repair.</p><p></p><p>I first called Apple about the problem. They told me to take it to any authorized Apple repair center, which all honor Apple warranties. CompUSA is the closest repair center (100 miles away), and they let me ship the computer to them. Apple stores would not allow me to ship the computer in for repair.</p><p></p><p>As far as the actual screen issue, I did try the brightness control to no avail. I feel like it's the inverter. All connections are fine and tight. I stumbled across a working pull on ebay and snagged it for $39 with shipping. Apple sells new ones for $96 assuming you send the old one back to them ($18 fee if you don't).</p></blockquote><p></p>
[QUOTE="spencerb, post: 317996, member: 26570"] Whew! A lot to comment on... My iMac is about two years old. I did not purchase AppleCare. The power supply was covered under a free repair program from Apple because it is a common problem. The serial number of my machine fell into the range of affected computers. This repair program only covers power supply issues and not bad LCD screens. Apple covered the cost of the power supply repair. I first called Apple about the problem. They told me to take it to any authorized Apple repair center, which all honor Apple warranties. CompUSA is the closest repair center (100 miles away), and they let me ship the computer to them. Apple stores would not allow me to ship the computer in for repair. As far as the actual screen issue, I did try the brightness control to no avail. I feel like it's the inverter. All connections are fine and tight. I stumbled across a working pull on ebay and snagged it for $39 with shipping. Apple sells new ones for $96 assuming you send the old one back to them ($18 fee if you don't). [/QUOTE]
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Apple Computing Products:
macOS - Desktop Hardware
LCD Backlight is Out. Repair?
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