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Apple Computing Products:
macOS - Desktop Hardware
LCD Backlight is Out. Repair?
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<blockquote data-quote="spencerb" data-source="post: 317342" data-attributes="member: 26570"><p>CompUSA claims that when they received the machine the LCD was not functioning. They replaced the power supply (the reason I sent it to them in the first place), but wanted $750 to replace the LCD. The tech said he wasn't sure what is wrong with it, and he would have to replace parts at my expense until the problem is found (starting with the LCD panel).</p><p></p><p>I know that the screen worked when I sent it to CompUSA via UPS, but CompUSA says that it didn't work out of the box when they got it. I have contacted UPS about possibly filing a damage claim, although there is no physical damage to the box or computer.</p><p></p><p>I just don't know who to trust to repair the iMac. The nearest Apple store is a four hour drive (each way), and they do not accept shipments (you have to bring it in person). There is no one within 100 miles that services Apples, so I would have to ship it regardless.</p><p></p><p>I am technically able to do any repair as long as I have the proper information.</p></blockquote><p></p>
[QUOTE="spencerb, post: 317342, member: 26570"] CompUSA claims that when they received the machine the LCD was not functioning. They replaced the power supply (the reason I sent it to them in the first place), but wanted $750 to replace the LCD. The tech said he wasn't sure what is wrong with it, and he would have to replace parts at my expense until the problem is found (starting with the LCD panel). I know that the screen worked when I sent it to CompUSA via UPS, but CompUSA says that it didn't work out of the box when they got it. I have contacted UPS about possibly filing a damage claim, although there is no physical damage to the box or computer. I just don't know who to trust to repair the iMac. The nearest Apple store is a four hour drive (each way), and they do not accept shipments (you have to bring it in person). There is no one within 100 miles that services Apples, so I would have to ship it regardless. I am technically able to do any repair as long as I have the proper information. [/QUOTE]
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Apple Computing Products:
macOS - Desktop Hardware
LCD Backlight is Out. Repair?
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