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Apple Computing Products:
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Java problems. Apple care reply. Is it true?
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<blockquote data-quote="magnitude" data-source="post: 1446701" data-attributes="member: 193591"><p>From java.com:</p><p></p><p>--</p><p>Chrome does not support Java 7. Java 7 runs only on 64-bit browsers and Chrome is a 32-bit browser.</p><p></p><p>If you download Java 7, you will not be able to run Java content in Chrome and will need to use a 64-bit browser (such as Safari or Firefox) to run Java content within a browser. Additionally, installing Java 7 will disable the ability to use Apple Java 6 on your system.</p><p>--</p><p></p><p>I did NOT get this message on java.com at the time I downloaded java 7. They have now put it on the front of the downloading page. Understandably. I guess there is a lot of PO mac users with chrome out there now with a browser that does not work with java.</p><p></p><p>I thought it must be possible to simply uninstall java 7 and instal the previous version. Wrong. On java.com looking for java 6 it all works out well for all OS (such as linux and PC) until you get the mac and it simply says:</p><p></p><p>--</p><p>Apple Java 6 for Mac OS X</p><p>For Java versions 6 and below, Apple supplies their own version of Java. Use the Software Update feature (available on the Apple menu) to check that you have the most up-to-date version of Java 6 for your Mac. For issues related to Apple Java 6 on Mac, contact Apple Support.</p><p>--</p><p></p><p>Well problem is that now with all java uninstalled and when I click software update I get no java updates or anything else related to java. So I went to the mac homepage and manually downloaded java for Mac OS X 10.7 (JavaForMacOSX10.7.dmg). Problem is when I double click that one I get the message:</p><p></p><p>"A newer package of this version is already installed"</p><p></p><p>So I have no JAVA and still get that message. When I uninstalled it I used mac keeper to remove all related java files. I have no java so it doesn't make sense.</p><p></p><p>I called Apple care and get this: she tells me that the only way I now can fix this problem and get back to using the java version I had on my mac before I installed java 7, is to reinstall the entire OS and format my HDD. My mistake was to install java from java.com. I mean if this is true, Mac should laserprint that on the cover of the laptop maybe with the addition of an apology of being so talentless to create such a scenario for Mac users. How on earth could I know this?</p><p></p><p>On the other hand, since java 7 works with safari when installed I start to think that some how this is some tactical move from Apple for getting mac users to start using safari instead of chrome. I think this is deliberately done to mess up for us chrome users. I for one will not stop using chrome, and I will download firefox or what ever else browser I can use with java 7 until chrome releases a 64-bit browser. What do you suspect is the real reason behind this?</p></blockquote><p></p>
[QUOTE="magnitude, post: 1446701, member: 193591"] From java.com: -- Chrome does not support Java 7. Java 7 runs only on 64-bit browsers and Chrome is a 32-bit browser. If you download Java 7, you will not be able to run Java content in Chrome and will need to use a 64-bit browser (such as Safari or Firefox) to run Java content within a browser. Additionally, installing Java 7 will disable the ability to use Apple Java 6 on your system. -- I did NOT get this message on java.com at the time I downloaded java 7. They have now put it on the front of the downloading page. Understandably. I guess there is a lot of PO mac users with chrome out there now with a browser that does not work with java. I thought it must be possible to simply uninstall java 7 and instal the previous version. Wrong. On java.com looking for java 6 it all works out well for all OS (such as linux and PC) until you get the mac and it simply says: -- Apple Java 6 for Mac OS X For Java versions 6 and below, Apple supplies their own version of Java. Use the Software Update feature (available on the Apple menu) to check that you have the most up-to-date version of Java 6 for your Mac. For issues related to Apple Java 6 on Mac, contact Apple Support. -- Well problem is that now with all java uninstalled and when I click software update I get no java updates or anything else related to java. So I went to the mac homepage and manually downloaded java for Mac OS X 10.7 (JavaForMacOSX10.7.dmg). Problem is when I double click that one I get the message: "A newer package of this version is already installed" So I have no JAVA and still get that message. When I uninstalled it I used mac keeper to remove all related java files. I have no java so it doesn't make sense. I called Apple care and get this: she tells me that the only way I now can fix this problem and get back to using the java version I had on my mac before I installed java 7, is to reinstall the entire OS and format my HDD. My mistake was to install java from java.com. I mean if this is true, Mac should laserprint that on the cover of the laptop maybe with the addition of an apology of being so talentless to create such a scenario for Mac users. How on earth could I know this? On the other hand, since java 7 works with safari when installed I start to think that some how this is some tactical move from Apple for getting mac users to start using safari instead of chrome. I think this is deliberately done to mess up for us chrome users. I for one will not stop using chrome, and I will download firefox or what ever else browser I can use with java 7 until chrome releases a 64-bit browser. What do you suspect is the real reason behind this? [/QUOTE]
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Java problems. Apple care reply. Is it true?
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