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Apple Mobile Products: iPhone, iPad, iPod
iOS and Apps
itunes will not open
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<blockquote data-quote="loughfad78" data-source="post: 812171" data-attributes="member: 89659"><p>hi,</p><p>my itunes refuses to open and i keep getting the same error message saying that itunes has quit unexpectedly. i'v tried reinstalling it to no avail. i looked around the web and some people suggested that it may be plugins from other appplications that are effecting it. but i have still not managed to rectify it. can anyone help? this is the report i am getting. dunno if it is any use:</p><p></p><p>Date/Time: 2009-03-01 19:48:42.080 +0000</p><p>OS Version: 10.4.11 (Build 8S2167)</p><p>Report Version: 4</p><p></p><p>Command: iTunes</p><p>Path: /Applications/iTunes.app/Contents/MacOS/iTunes</p><p>Parent: WindowServer [59]</p><p></p><p>Version: 8.0.2 (8.0.2)</p><p>Build Version: 2</p><p>Project Name: iTunes</p><p>Source Version: 8022001</p><p></p><p>PID: 484</p><p>Thread: 0</p><p></p><p>Exception: EXC_BAD_ACCESS (0x0001)</p><p>Codes: KERN_INVALID_ADDRESS (0x0001) at 0xeeb91174</p><p></p><p>Thread 0 Crashed:</p><p>0 <<00000000>> 0xeeb91174 0 + -289861260</p><p>1 libcrypto.0.9.7.dylib 0x952bf541 OBJ_NAME_init + 41</p><p>2 libcrypto.0.9.7.dylib 0x952bf44a OBJ_NAME_add + 32</p><p>3 libcrypto.0.9.7.dylib 0x952bf350 EVP_add_cipher + 40</p><p>4 libssl.0.9.7.dylib 0x953cd5c2 SSL_library_init + 26</p><p>5 com.apple.mobiledevice 0x17d00b52 AMDeviceNotificationSubscribe + 30</p><p>6 com.apple.iTunes 0x00458a60 0x1000 + 4553312</p><p>7 com.apple.iTunes 0x001e885d 0x1000 + 1996893</p><p>8 com.apple.iTunes 0x0004e35d 0x1000 + 316253</p><p>9 com.apple.iTunes 0x0004e5a3 0x1000 + 316835</p><p>10 com.apple.iTunes 0x0004e6d9 0x1000 + 317145</p><p>11 com.apple.iTunes 0x0003b897 0x1000 + 239767</p><p>12 com.apple.iTunes 0x0003ca98 0x1000 + 244376</p><p>13 com.apple.iTunes 0x0003cc02 0x1000 + 244738</p><p>14 com.apple.iTunes 0x0028cf15 0x1000 + 2670357</p><p>15 com.apple.iTunes 0x00002db2 0x1000 + 7602</p><p>16 com.apple.iTunes 0x00002cd9 0x1000 + 7385</p><p></p><p>Thread 1:</p><p>0 libSystem.B.dylib 0x9fe38817 mach_msg_trap + 7</p><p>1 com.apple.CoreFoundation 0x9fd4b227 CFRunLoopRunSpecific + 2014</p><p>2 com.apple.CoreFoundation 0x9fd5c100 CFRunLoopRun + 60</p><p>3 com.apple.iTunes 0x00298b46 0x1000 + 2718534</p><p>4 libSystem.B.dylib 0x9fe52d67 _pthread_body + 84</p><p></p><p>Thread 2:</p><p>0 libSystem.B.dylib 0x9fe38817 mach_msg_trap + 7</p><p>1 com.apple.CoreFoundation 0x9fd4b227 CFRunLoopRunSpecific + 2014</p><p>2 com.apple.CoreFoundation 0x9fd4aa42 CFRunLoopRunInMode + 61</p><p>3 com.apple.audio.CoreAudio 0x91468356 HALRunLoop::OwnThread(void*) + 158</p><p>4 com.apple.audio.CoreAudio 0x91468171 CAPThread::Entry(CAPThread*) + 93</p><p>5 libSystem.B.dylib 0x9fe52d67 _pthread_body + 84</p><p></p><p>Thread 3:</p><p>0 libSystem.B.dylib 0x9fe53407 semaphore_wait_signal_trap + 7</p><p>1 com.apple.iTunes 0x00273795 0x1000 + 2566037</p><p>2 com.apple.iTunes 0x0036c0db 0x1000 + 3584219</p><p>3 libSystem.B.dylib 0x9fe52d67 _pthread_body + 84</p><p></p><p>Thread 0 crashed with X86 Thread State (32-bit):</p><p> eax: 0x00000009 ebx: 0x952bf58e ecx: 0xeeb91174 edx: 0x0000001f</p><p> edi: 0x9535dbc8 esi: 0x00000003 ebp: 0xbfffd048 esp: 0xbfffd00c</p><p> ss: 0x0000001f efl: 0x00010286 eip: 0xeeb91174 cs: 0x00000017</p><p> ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037</p></blockquote><p></p>
[QUOTE="loughfad78, post: 812171, member: 89659"] hi, my itunes refuses to open and i keep getting the same error message saying that itunes has quit unexpectedly. i'v tried reinstalling it to no avail. i looked around the web and some people suggested that it may be plugins from other appplications that are effecting it. but i have still not managed to rectify it. can anyone help? this is the report i am getting. dunno if it is any use: Date/Time: 2009-03-01 19:48:42.080 +0000 OS Version: 10.4.11 (Build 8S2167) Report Version: 4 Command: iTunes Path: /Applications/iTunes.app/Contents/MacOS/iTunes Parent: WindowServer [59] Version: 8.0.2 (8.0.2) Build Version: 2 Project Name: iTunes Source Version: 8022001 PID: 484 Thread: 0 Exception: EXC_BAD_ACCESS (0x0001) Codes: KERN_INVALID_ADDRESS (0x0001) at 0xeeb91174 Thread 0 Crashed: 0 <<00000000>> 0xeeb91174 0 + -289861260 1 libcrypto.0.9.7.dylib 0x952bf541 OBJ_NAME_init + 41 2 libcrypto.0.9.7.dylib 0x952bf44a OBJ_NAME_add + 32 3 libcrypto.0.9.7.dylib 0x952bf350 EVP_add_cipher + 40 4 libssl.0.9.7.dylib 0x953cd5c2 SSL_library_init + 26 5 com.apple.mobiledevice 0x17d00b52 AMDeviceNotificationSubscribe + 30 6 com.apple.iTunes 0x00458a60 0x1000 + 4553312 7 com.apple.iTunes 0x001e885d 0x1000 + 1996893 8 com.apple.iTunes 0x0004e35d 0x1000 + 316253 9 com.apple.iTunes 0x0004e5a3 0x1000 + 316835 10 com.apple.iTunes 0x0004e6d9 0x1000 + 317145 11 com.apple.iTunes 0x0003b897 0x1000 + 239767 12 com.apple.iTunes 0x0003ca98 0x1000 + 244376 13 com.apple.iTunes 0x0003cc02 0x1000 + 244738 14 com.apple.iTunes 0x0028cf15 0x1000 + 2670357 15 com.apple.iTunes 0x00002db2 0x1000 + 7602 16 com.apple.iTunes 0x00002cd9 0x1000 + 7385 Thread 1: 0 libSystem.B.dylib 0x9fe38817 mach_msg_trap + 7 1 com.apple.CoreFoundation 0x9fd4b227 CFRunLoopRunSpecific + 2014 2 com.apple.CoreFoundation 0x9fd5c100 CFRunLoopRun + 60 3 com.apple.iTunes 0x00298b46 0x1000 + 2718534 4 libSystem.B.dylib 0x9fe52d67 _pthread_body + 84 Thread 2: 0 libSystem.B.dylib 0x9fe38817 mach_msg_trap + 7 1 com.apple.CoreFoundation 0x9fd4b227 CFRunLoopRunSpecific + 2014 2 com.apple.CoreFoundation 0x9fd4aa42 CFRunLoopRunInMode + 61 3 com.apple.audio.CoreAudio 0x91468356 HALRunLoop::OwnThread(void*) + 158 4 com.apple.audio.CoreAudio 0x91468171 CAPThread::Entry(CAPThread*) + 93 5 libSystem.B.dylib 0x9fe52d67 _pthread_body + 84 Thread 3: 0 libSystem.B.dylib 0x9fe53407 semaphore_wait_signal_trap + 7 1 com.apple.iTunes 0x00273795 0x1000 + 2566037 2 com.apple.iTunes 0x0036c0db 0x1000 + 3584219 3 libSystem.B.dylib 0x9fe52d67 _pthread_body + 84 Thread 0 crashed with X86 Thread State (32-bit): eax: 0x00000009 ebx: 0x952bf58e ecx: 0xeeb91174 edx: 0x0000001f edi: 0x9535dbc8 esi: 0x00000003 ebp: 0xbfffd048 esp: 0xbfffd00c ss: 0x0000001f efl: 0x00010286 eip: 0xeeb91174 cs: 0x00000017 ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037 [/QUOTE]
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