iTunes can't see my iPhone 5S !

[davowolf]

Neither by wifi or USB connection to my Mac Mini. Don't understand because it used to ! Are there some settings I'm forgetting about ?

 

[ferrarr]

Quit iTunes and try again? Restart your Mac?

 

[IWT]

Could there be a disparity between the Mac's Operating System, and therefore the version of iTunes, and the iPhone's iOS?

So what OS, what version iTunes and which iOS on the 5S?

Ian

 

[davowolf]

Thanks again Ian

Mac OS = Mojave 10.4.6
iTunes = 12.9.5.5 (can see only on cmptr but not on phone)
iPhone 5S = 12.4.2

But here's the thing, iTunes on cmptr only saw the phone (the little icon appears top line) after a downloaded update to the phone to this version.

So lesson learned ? Keep the phone OS up to date with the latest ITunes update ?

 

[IWT]

So lesson learned ? Keep the phone OS up to date with the latest ITunes update ?

Exactly. For as long as you can anyway. That's the highest iOS for the 5S.

Ian