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Apple Mobile Products: iPhone, iPad, iPod
iPod Hardware and Accessories
ipod 6g battery issues
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<blockquote data-quote="tlise" data-source="post: 1774771" data-attributes="member: 396413"><p><strong>iPod touch 6g battery issues</strong></p><p></p><p>Hi, posting here as I came upon the forum while searching for apple discussion issues so I hope its ok as I cannot get to see the page there.</p><p>I bought my daughter an ipod which was meant to be a christmas present. On switching on it had a red battery light which lasted a good 10 seconds before coming on full.</p><p>In this time if you press the home screen button it says the battery is dead until it flicks over.</p><p>Now I have been an ipod/iphone user for years and never had this issue, so got onto support who ran over the phone diagnostics and said it was fine but arranged a repair.</p><p>Who apparently ran a set of tests and said it was fine?! They couldn't replicate the issue, which you clearly can if you switch the phone off then on again.</p><p>Their excuse was I needed to update itunes as I must be using an old version.</p><p>I'm not a technophobe. All my programmes etc are the latest version. I'm not an idiot. I ran a restore, I reset it several times, no change.</p><p>Now bearing in mind, did I mention it was brand new, out of the box two days old when I first turned it on to test it and that was the same day I contacted support. </p><p>Are apple right and there is nothing wrong with it? Is it a new ipod feature? Because to me it seems like the battery is faulty or the connection is and its not registering properly if there is a 10 second delay every time. None of my other products have ever done this on powering on. </p><p>And yes it is charging although it does seem to stick at 99% for far longer than the rest of the charging time. </p><p>Seeing as its for a 6 year old child I want to make sure its safe. </p><p>Thanks in advance for any help.</p></blockquote><p></p>
[QUOTE="tlise, post: 1774771, member: 396413"] [b]iPod touch 6g battery issues[/b] Hi, posting here as I came upon the forum while searching for apple discussion issues so I hope its ok as I cannot get to see the page there. I bought my daughter an ipod which was meant to be a christmas present. On switching on it had a red battery light which lasted a good 10 seconds before coming on full. In this time if you press the home screen button it says the battery is dead until it flicks over. Now I have been an ipod/iphone user for years and never had this issue, so got onto support who ran over the phone diagnostics and said it was fine but arranged a repair. Who apparently ran a set of tests and said it was fine?! They couldn't replicate the issue, which you clearly can if you switch the phone off then on again. Their excuse was I needed to update itunes as I must be using an old version. I'm not a technophobe. All my programmes etc are the latest version. I'm not an idiot. I ran a restore, I reset it several times, no change. Now bearing in mind, did I mention it was brand new, out of the box two days old when I first turned it on to test it and that was the same day I contacted support. Are apple right and there is nothing wrong with it? Is it a new ipod feature? Because to me it seems like the battery is faulty or the connection is and its not registering properly if there is a 10 second delay every time. None of my other products have ever done this on powering on. And yes it is charging although it does seem to stick at 99% for far longer than the rest of the charging time. Seeing as its for a 6 year old child I want to make sure its safe. Thanks in advance for any help. [/QUOTE]
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Apple Mobile Products: iPhone, iPad, iPod
iPod Hardware and Accessories
ipod 6g battery issues
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