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Apple Mobile Products: iPhone, iPad, iPod
iOS and Apps
iPhone 3G crash when installing update, now stuck on boot screen!
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<blockquote data-quote="hvalsoe" data-source="post: 1003718" data-attributes="member: 144847"><p><strong>iPhone software update crash with Windows 7</strong></p><p></p><p>Hi, I just bought an iPhone and was doing the registration with iTunes (9.0.3.15) on my windows 7 64-bit version, during the registration I was asked if I wanted to update the Software to the latest 3.1.x (not sure if it was 3.1.5 or something) which I did select. During the installation, the phone crashed and left the phone with a picture of apple icon with an installation bar (empty) underneath, it was impossible to get in touch with the phone again, could not turn it off or anything, I got the error message 0xE8000065 from iTunes.</p><p>I tried many things but did not find the solution through Google and I tried to call Apple in US to get a solution, they suggested me to hold the Home key while I attached the phone to the computer-USB cable, but nothing worked. </p><p>Finally I gave up and as a last thing I tried to hold down the Home key and press the power key for about 10 sec, and suddenly the phone showed the USB stick and the iTunes logo and the phone was alive again.. I had to restore and update the sw again, but this time I used an old computer with Windows XP 32-bit...</p><p>FYI, Apple US told me that Windows 7 64-bit have issues...</p><p>I hope this will help someone... ;D</p></blockquote><p></p>
[QUOTE="hvalsoe, post: 1003718, member: 144847"] [b]iPhone software update crash with Windows 7[/b] Hi, I just bought an iPhone and was doing the registration with iTunes (9.0.3.15) on my windows 7 64-bit version, during the registration I was asked if I wanted to update the Software to the latest 3.1.x (not sure if it was 3.1.5 or something) which I did select. During the installation, the phone crashed and left the phone with a picture of apple icon with an installation bar (empty) underneath, it was impossible to get in touch with the phone again, could not turn it off or anything, I got the error message 0xE8000065 from iTunes. I tried many things but did not find the solution through Google and I tried to call Apple in US to get a solution, they suggested me to hold the Home key while I attached the phone to the computer-USB cable, but nothing worked. Finally I gave up and as a last thing I tried to hold down the Home key and press the power key for about 10 sec, and suddenly the phone showed the USB stick and the iTunes logo and the phone was alive again.. I had to restore and update the sw again, but this time I used an old computer with Windows XP 32-bit... FYI, Apple US told me that Windows 7 64-bit have issues... I hope this will help someone... ;D [/QUOTE]
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Apple Mobile Products: iPhone, iPad, iPod
iOS and Apps
iPhone 3G crash when installing update, now stuck on boot screen!
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