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Apple Mobile Products: iPhone, iPad, iPod
iPad Hardware and Accessories
iPad problem which Apple cannot fix
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<blockquote data-quote="Lutyens" data-source="post: 1547918" data-attributes="member: 314305"><p>I have an iPad 1 running iOS 4.2.1. </p><p></p><p>On this iPad are photos which iPhotos on my MacBook does not read and so I cannot 'release' them from the iPAD to the MacBook. </p><p></p><p>The original MacBook which was synched to the iPad has died so I cannot go back to that option. </p><p></p><p>Apps to help me download photos from the iPad will not work as they require iOS higher than 4.3 or above. If I upgrade my iPad iOS Apple cannot guarantee that my photos will not be deleted during the upgrade process. </p><p></p><p>Photo capture does not read the photos either. </p><p></p><p>Apple suggested that I email each photo to myself from the iPad. There are 5,000 photos, so this is completely un-realistic. Another Apple suggestion was to use a PC - which I will do - but having bought a new MacBook to try to solve my problem this was not what I wanted to hear.</p><p></p><p>I found a piece of demo software called iExplorer which reads more photos than iPhoto alone - but it does not read all the photos on the iPad. I am reluctant to spend money on the full version as I am almost sure that the full version will not read more photos than the free demo version.</p><p></p><p>I am stuck in a very complex trap here within Apple hardware and software upgrades. Apple cannot help me any further, although I will be writing to them as this situation is just unacceptable.</p><p></p><p>Any help or suggestions would be most welcome. Many Thanks in advance.</p></blockquote><p></p>
[QUOTE="Lutyens, post: 1547918, member: 314305"] I have an iPad 1 running iOS 4.2.1. On this iPad are photos which iPhotos on my MacBook does not read and so I cannot 'release' them from the iPAD to the MacBook. The original MacBook which was synched to the iPad has died so I cannot go back to that option. Apps to help me download photos from the iPad will not work as they require iOS higher than 4.3 or above. If I upgrade my iPad iOS Apple cannot guarantee that my photos will not be deleted during the upgrade process. Photo capture does not read the photos either. Apple suggested that I email each photo to myself from the iPad. There are 5,000 photos, so this is completely un-realistic. Another Apple suggestion was to use a PC - which I will do - but having bought a new MacBook to try to solve my problem this was not what I wanted to hear. I found a piece of demo software called iExplorer which reads more photos than iPhoto alone - but it does not read all the photos on the iPad. I am reluctant to spend money on the full version as I am almost sure that the full version will not read more photos than the free demo version. I am stuck in a very complex trap here within Apple hardware and software upgrades. Apple cannot help me any further, although I will be writing to them as this situation is just unacceptable. Any help or suggestions would be most welcome. Many Thanks in advance. [/QUOTE]
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Apple Mobile Products: iPhone, iPad, iPod
iPad Hardware and Accessories
iPad problem which Apple cannot fix
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