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Apple Mobile Products: iPhone, iPad, iPod
iPad Hardware and Accessories
iPad 2 exchange
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<blockquote data-quote="JohnCL" data-source="post: 1340638" data-attributes="member: 84508"><p>I agree with Nick, call first. I have been in the situation of talking to AppleCare on the phone and then going to the store after they told me to. I got the response of "those phone guys huh" from the Genius in the store. In the end Apple came through as always, but I got the impression that the phone support and genius support differ in their views.</p><p></p><p>And me, I would drive it there no question. I am a "I need it now" type of guy and hate waiting on anything. <img src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" class="smilie smilie--sprite smilie--sprite1" alt=":)" title="Smile :)" loading="lazy" data-shortname=":)" /></p></blockquote><p></p>
[QUOTE="JohnCL, post: 1340638, member: 84508"] I agree with Nick, call first. I have been in the situation of talking to AppleCare on the phone and then going to the store after they told me to. I got the response of "those phone guys huh" from the Genius in the store. In the end Apple came through as always, but I got the impression that the phone support and genius support differ in their views. And me, I would drive it there no question. I am a "I need it now" type of guy and hate waiting on anything. :) [/QUOTE]
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Apple Mobile Products: iPhone, iPad, iPod
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iPad 2 exchange
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