Forums
New posts
Articles
Product Reviews
Policies
FAQ
Log in
Register
What's new
Search
Search
Search titles only
By:
New posts
Menu
Log in
Register
Install the app
Install
Forums
Digital Lifestyle
Internet, Networking, and Wireless
Internet - intermittent or constantly disconnecting
JavaScript is disabled. For a better experience, please enable JavaScript in your browser before proceeding.
You are using an out of date browser. It may not display this or other websites correctly.
You should upgrade or use an
alternative browser
.
Reply to thread
Message
<blockquote data-quote="chscag" data-source="post: 676792" data-attributes="member: 46727"><p>Hi:</p><p></p><p>Restoring the system is probably not going to resolve the problem. If you're connected by wireless, try using a CAT-5 cable from your router to the input of the iMac. That will eliminate any wireless issues that may be present. Next, go into the router and remove (temporarily) any passwords or WEP encryption that you may have set. You can restore those later when things are up and running.</p><p></p><p>Without knowing what settings your ISP requires it's very difficult for me or anyone else to advise you about what they should be. And the sad part is most ISP tech support persons are not familiar with Mac OS X having usually been trained for Windows support. The lost connections could be caused by many things. </p><p></p><p>Have you contacted your ISP tech support and asked them to assist you? You mentioned support for the router, but not your ISP, or perhaps they're one and the same? Let us know and also any suggested settings they might have passed on to you.</p><p></p><p>Regards.</p></blockquote><p></p>
[QUOTE="chscag, post: 676792, member: 46727"] Hi: Restoring the system is probably not going to resolve the problem. If you're connected by wireless, try using a CAT-5 cable from your router to the input of the iMac. That will eliminate any wireless issues that may be present. Next, go into the router and remove (temporarily) any passwords or WEP encryption that you may have set. You can restore those later when things are up and running. Without knowing what settings your ISP requires it's very difficult for me or anyone else to advise you about what they should be. And the sad part is most ISP tech support persons are not familiar with Mac OS X having usually been trained for Windows support. The lost connections could be caused by many things. Have you contacted your ISP tech support and asked them to assist you? You mentioned support for the router, but not your ISP, or perhaps they're one and the same? Let us know and also any suggested settings they might have passed on to you. Regards. [/QUOTE]
Verification
Post reply
Forums
Digital Lifestyle
Internet, Networking, and Wireless
Internet - intermittent or constantly disconnecting
Top