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Intel iMac won't recognize new 1.5TB external hard drive
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<blockquote data-quote="Lifeisabeach" data-source="post: 1276559" data-attributes="member: 38864"><p>That tech support person doesn't have a clue. Disk Utility would have had no problem formatting the drive to FAT32, but that's not what you should be using anyway for a Time Capsule.</p><p></p><p>However, the bigger issue at hand is that Disk Utility can't even see the drive. Even with NTFS, you should be able to see the drive in Finder, and any drive should be visible in Disk Utility, no matter how it is formatted. Given that, my best guesses here are that the USB cable is faulty, or the USB port it is plugged into is faulty. Less likely is that there is a problem with the drive itself, or its enclosure.</p><p></p><p>I would try, in this order:</p><ol> <li data-xf-list-type="ol">Plug the drive into a different USB port. If that fails...</li> <li data-xf-list-type="ol">Try a different USB cable. If it fails with a new cable...</li> <li data-xf-list-type="ol">Test it on another computer to see if it is recognized, preferably with a cable known to be working.</li> </ol><p>With regards to the very slow speeds you were experiencing before, is the drive USB 2.0 compliant? What about the USB cable itself?</p></blockquote><p></p>
[QUOTE="Lifeisabeach, post: 1276559, member: 38864"] That tech support person doesn't have a clue. Disk Utility would have had no problem formatting the drive to FAT32, but that's not what you should be using anyway for a Time Capsule. However, the bigger issue at hand is that Disk Utility can't even see the drive. Even with NTFS, you should be able to see the drive in Finder, and any drive should be visible in Disk Utility, no matter how it is formatted. Given that, my best guesses here are that the USB cable is faulty, or the USB port it is plugged into is faulty. Less likely is that there is a problem with the drive itself, or its enclosure. I would try, in this order: [LIST=1] [*]Plug the drive into a different USB port. If that fails... [*]Try a different USB cable. If it fails with a new cable... [*]Test it on another computer to see if it is recognized, preferably with a cable known to be working. [/LIST] With regards to the very slow speeds you were experiencing before, is the drive USB 2.0 compliant? What about the USB cable itself? [/QUOTE]
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Intel iMac won't recognize new 1.5TB external hard drive
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